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Customer Service Ambassador

2 months ago

Long Beach, California, United States HRO Inc Full time

About HRO Inc

HRO Inc is a dynamic and rapidly expanding company that specializes in providing personalized customer service solutions to Fortune 500 and Fortune 100 companies nationwide. Our mission is to deliver exceptional customer experiences that drive business growth and success.

Job Summary

We are seeking a highly motivated and career-driven Customer Service Representative to join our team. As a Customer Service Ambassador, you will be responsible for providing top-notch customer service, resolving customer complaints, and promoting our clients' products and services.

Key Responsibilities

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and up-to-date information about our clients' products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of our clients' evolving products and services

Requirements

  • Previous experience in customer service, sales, or related fields (not required but preferred)
  • Excellent communication and interpersonal skills
  • Ability to build rapport with clients and prioritize tasks
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

What We Offer

HRO Inc offers a comprehensive training program, a 40-hour work week, and opportunities for growth and advancement within the company. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.