Assistant Branch Manager

1 month ago


Shelburne Falls, Massachusetts, United States Greenfield Savings Full time
{"title": "Assistant Branch Manager", "description": "Job Summary

Greenfield Savings Bank is seeking a highly skilled and experienced Assistant Branch Manager to support the Branch Manager in all areas of branch leadership. This role is responsible for ensuring exceptional customer service, sales, and operational excellence while maintaining a culture of high performance and continuous improvement.

Key Responsibilities
  • Support the Branch Manager in leading the branch team to achieve sales and operational goals.
  • Ensure that staff provide unparalleled customer service while balancing risk and regulatory requirements.
  • Collaborate with the Branch Manager to establish and lead a solutions-based sales environment focused on deepening relationships with new and existing customers.
  • Mentor, coach, and train staff to ensure customer service, sales, operational, and compliance objectives are met.
  • Represent the Bank in various civic and community activities.
Requirements
  • 4-5 years of experience in a sales environment with a solid track record.
  • 2-3 years of financial services experience.
  • 2-3 years of leadership experience.
  • Great interpersonal and communication (written and oral) skills.
  • Organizational, analytical, and problem-solving skills with keen attention to detail.
  • High School Diploma or equivalent required. Bachelor's degree preferred.
  • Must be able to lift 20 lbs.
  • Must be able to work Saturdays.
  • If needed, must be able to travel between branches.
  • Demonstrate a sound level of cultural competence, communicating with a diverse customer base.

Greenfield Savings Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity and/or expression, national origin, disability status, protected veteran status, age, marital status, or any other protected class.

", "lang_code": "en"}

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