Overnight Shift Manager

4 days ago


Lakewood, Ohio, United States McDonald's Full time
About the Job

We are seeking a highly motivated and experienced Overnight Shift Manager to join our team at McDonald's. As a Shift Manager, you will be responsible for leading a team of crew members and ensuring that customers receive a fast, accurate, and friendly experience every visit.

Key Responsibilities
  • Lead shifts and ensure that crew members are meeting McDonald's standards for quality, service, and cleanliness.
  • Monitor performance during shifts and take action to ensure that the team is meeting targets.
  • Communicate with the next Shift Manager to ensure a smooth transition and prepare for the next shift.
  • Manage inventory, maintain daily cleanliness, and ensure that the restaurant is running efficiently.
  • Provide exceptional customer service and ensure that customers have a positive experience.
  • Manage crew members, including training, scheduling, and performance management.
  • Ensure that the restaurant is meeting safety and security standards.
Requirements

To be successful in this role, you will need:

  • Previous leadership experience, preferably in a restaurant, retail, or hospitality environment.
  • Excellent communication and interpersonal skills.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Ability to lift up to 50 pounds and stand for long periods of time.
  • High school diploma or equivalent required.
What We Offer

As a Shift Manager at McDonald's, you will have the opportunity to:

  • Work for a global brand with a reputation for excellence.
  • Develop your leadership skills and advance your career.
  • Enjoy a competitive salary and benefits package, including paid vacation, education assistance, and medical, dental, and vision coverage.
  • Be part of a dynamic and supportive team environment.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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