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Store Manager Trainee

2 months ago

Lakewood, Ohio, United States Insomnia Cookies Full time
Store Manager in Training Opportunity

Insomnia Cookies is seeking a highly motivated and experienced individual to join our team as a Store Manager in Training. As a key member of our store operations team, you will be responsible for supervising and training team members, leading new staff onboarding, and supporting the Store Ops Manager with ordering, inventory control, and scheduling.

Key Responsibilities:
  • Supervise and train team members to ensure excellent customer service and sales performance
  • Lead new staff onboarding and initial training
  • Support Store Ops Manager with ordering, inventory control, and scheduling
  • Hold staff accountable to Insomnia Cookies' standards
  • Upsell and provide excellent customer service
Requirements:
  • At least 1 year of experience in a supervisory role within a restaurant or retail store
  • Prior experience conducting in-person interviews of hourly support staff
  • Prior Point of Sale (POS) systems experience
  • Ability to utilize MS Office, Word, and our Applicant Tracking System
  • Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week
  • Must be 18 years of age or older and have legal eligibility for employment in the United States
About Us:

Insomnia Cookies was founded in a college dorm room and has since become a rapidly growing, nationally recognized company with a cult following of cookie lovers. We are revolutionizing the cookie game by truly "Imagining What's Possible."