Customer Support Specialist

5 days ago


Norwood Young America, Minnesota, United States The Alpha Group Full time

We are seeking an experienced CUSTOMER SUPPORT SPECIALIST to join our team in Norwood, MA

This is a fantastic opportunity to grow your career in a dynamic and supportive environment. As a valued member of our team, you will enjoy a range of benefits, including comprehensive health insurance, dental insurance, vision insurance, and a generous retirement plan.

About the Role:

  • You will be responsible for providing exceptional customer service to our clients, addressing their queries, and resolving issues efficiently.
  • You will work closely with our team to process applications, endorsements, and claims, ensuring seamless service delivery.
  • You will be required to stay up-to-date with industry developments, regulations, and best practices to provide expert guidance to our clients.

Your Qualifications:

  • At least 1-2 years of customer service experience.
  • Proficiency in claims management and imaging systems.
  • A minimum Bachelor's degree in a related field or equivalent experience.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Ability to work effectively in a team environment.

The working hours are from 8:30am to 5:00pm, Monday through Friday. The salary range for this position is $20.00-$21.00 per hour, with opportunities for growth based on experience.



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