Administrative Support Specialist
4 days ago
We are seeking a detail-oriented and organized Administrative Support Specialist to join our team at The Alpha Group. As a key member of our operations staff, you will be responsible for managing all aspects of scheduling operations.
This is a full-time Temporary to permanent position in Norwood, MA with an estimated salary range of $22.00-$25.00 per hour based on experience.
Main Responsibilities:
- Answer and direct all incoming calls on a multi-line phone system
- Manage all aspects of the scheduling operations
- Retrive paperwork for field staff on a daily, weekly, and month basis
- Update and manage database at consistent intervals
- Coordinate verification operations with field staff
- Download and distribute necessary documents
- Assist the operations manager with identifying and implementing new scheduling and work tracking software programs
- Coordinate the actions of the office staff, field supervisors and field installers
- Perform other tasks as assigned
Requirements:
- 2-3 years previous customer service experience
- Previous experience as Administrative Assistant preferred
- Excellent computer skills including Microsoft Excel and other Microsoft Office Programs
- Ability to multi-task
- Strong Customer service skills
- Great communication and phone skills
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