Server Representative

5 days ago


Cleveland, Ohio, United States Beerhead Bar & Eatery Full time
Job Summary

We are seeking a highly skilled and motivated Server to join our dynamic team at Beerhead Bar & Eatery. As a Server, you will have the opportunity to showcase your exceptional customer service skills and provide an unforgettable experience to our guests.

Key Responsibilities:
  • Greet and Seat Guests: Welcome and seat guests in a timely and courteous manner.
  • Provide Menu Recommendations: Offer menu suggestions and additional information to enhance the dining experience.
  • Upsell Additional Products: Recommend and sell additional products, such as beverages or desserts, to increase revenue.
  • Check IDs and Manage Alcoholic Beverages: Verify the age of guests and ensure that minors do not order alcoholic beverages.
  • Take Orders and Communicate with the Kitchen: Accurately take orders and communicate order details to the kitchen staff.
  • Deliver Food and Beverages: Timely and efficiently deliver food and beverages to guests.
  • Manage Payments and Cleanliness: Collect bill payments and maintain the cleanliness of tables and tableware.
  • Provide Exceptional Customer Experience: Ensure that guests have an exceptional dining experience and provide beer knowledge to enhance their visit.
Requirements:
  • Prior Experience as a Server: Previous experience as a server in a fast-paced restaurant environment.
  • Teamwork and Communication Skills: Excellent teamwork and communication skills to work effectively with the kitchen staff and other servers.
  • Ability to Handle Money Transactions: Ability to handle money transactions responsibly and accurately.
  • Multitasking and Adaptability: Ability to multitask and adapt to a fast-paced environment.
  • Availability: Availability to work evenings and weekends.
  • Age Requirement: Must be 21 years or older.


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