IT Systems Administrator

2 weeks ago


Cleveland, Ohio, United States Arrow International Inc Full time
Job Overview

Arrow International Inc. stands as a leading entity in the manufacturing and distribution of charitable gaming products and solutions. Our extensive portfolio includes a variety of offerings, such as consumables and cutting-edge electronic gaming systems, which are utilized in numerous social and gaming establishments globally. We are committed to fostering an environment that attracts top talent and promotes professional growth.

Position Summary

The Systems Administrator is responsible for the administration of O365, encompassing implementations, configurations, account management, and the maintenance of security protocols. This position is based at the headquarters of Arrow International and is not eligible for remote or hybrid work arrangements.

Key Responsibilities

  • Develop, maintain, and update server systems.
  • Enhance both virtual and physical server environments continuously.
  • Oversee daily operations and troubleshoot issues as they arise.
  • Monitor server performance and activity.
  • Design and implement proactive security measures for server systems.
  • Assist personnel at various levels with tier two and three support challenges.
  • Provide training on tier two and three administrative tasks related to PC hardware and software.
  • Install necessary software updates and patches.
  • Assess new PC systems and associated equipment.

Qualifications

  • A minimum of 5 years of professional experience in server administration.
  • Comprehensive training and experience to confidently perform assigned duties.
  • Ability to devise solutions for technical challenges.
  • Experience in providing guidance and supervision.
  • Proficient in error correction and prevention strategies.
  • Strong interpersonal skills to collaborate effectively with all organizational levels.
  • Capable of managing confidential information responsibly.
  • Excellent coordination skills.
  • Willingness to work onsite in an office setting.
  • Aspirations for leadership within the department.

Physical Requirements and Work Environment

The physical demands outlined here are representative of those required for successful job performance. Reasonable accommodations may be made for individuals with disabilities.

  • Vision requirements include close, distance, and peripheral vision, along with the ability to adjust focus.
  • The work environment is characterized by low noise levels, typical of an office setting.
  • Extended periods of sitting may be necessary.


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