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Clinical Support Specialist

2 months ago


Palm Beach Gardens, Florida, United States Riverchase Dermatology Full time

Riverchase Dermatology, a leading provider in the field of dermatological care, is recognized for its commitment to exceptional patient experiences and comprehensive treatment options. We are currently in search of a dedicated and empathetic Medical Assistant to enhance our operations and support our mission of delivering individualized care in a nurturing atmosphere. As a Medical Assistant within our dermatology facility, you will be instrumental in facilitating the efficient functioning of our clinic while ensuring patient comfort and satisfaction. Your collaboration with healthcare providers and other team members will be vital in delivering direct patient services, executing administrative responsibilities, and assisting with dermatological procedures. Your key responsibilities will encompass:

Primary Responsibilities of the Medical Assistant:

Supporting physicians in delivering high-quality patient care. Welcoming and preparing patients for their examinations and treatments. Providing hands-on assistance during surgical procedures. Ensuring the sterilization of instruments and maintaining cleanliness and orderliness of examination rooms. Accurately reviewing medical histories, managing patient records, and documenting information confidentially in the EMR system. Securing necessary consents when required. Handling prescription calls, performing patient follow-ups, and managing administrative tasks as needed.

Essential Skills and Attributes:

Demonstrated compassion and empathy in interactions with patients and colleagues. Ability to prioritize tasks effectively, comprehend provider instructions, and seek guidance when necessary. Strong communication skills, both written and verbal. Willingness to travel between office locations as required (mileage reimbursement available).

Employee Benefits:

Competitive salary structure. Paid training opportunities and access to a complimentary CDT course. 401(k) retirement plan. Comprehensive health, dental, and vision insurance. Life insurance options. Two weeks of paid time off. Additional ancillary benefits. Employee discounts on various services and products.

Qualifications and Experience Required:

High school diploma or equivalent; completion of a Medical Assistant program is preferred. Certification as a Medical Assistant (MA), Registered Medical Assistant (RMA), or Certified Surgical Technologist (CST) is preferred. Practical experience in a clinical environment is advantageous. Experience in dermatology or surgical settings is preferred. Familiarity with basic medical procedures and terminology. Excellent organizational abilities and attention to detail. Capability to work independently as well as collaboratively within a team.