Customer Account Specialist

3 weeks ago


Gig Harbor, Washington, United States Harborstone Credit Union Full time

About Us:

Harborstone Credit Union is dedicated to providing exceptional financial services to our members. As a Banking Service Associate, you will play a vital role in helping members achieve their financial goals.

Job Description:

  • Lending, Deposit, and Service Charge Requests
  • Effective Communication and Customer Service
  • General Account Maintenance and Accuracy
  • Member Concerns and Escalation Processes
  • Teller Transactions and Cash Drawer Management

Requirements and Qualifications:

  • Problem-Solving and Critical Thinking Skills
  • Credit Card Knowledge and Member Needs Identification
  • Member Experience Expectations and Tool Utilization
  • Partnership Familiarity and Process Understanding
  • Growth Mindset Development

Compensation and Benefits:

  • Competitive Hourly Rate: $19.60 - $28.00
  • Average Hourly Rate: $21.00-$22.40


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