Customer Account Specialist
3 weeks ago
About Us:
Harborstone Credit Union is dedicated to providing exceptional financial services to our members. As a Banking Service Associate, you will play a vital role in helping members achieve their financial goals.
Job Description:
- Lending, Deposit, and Service Charge Requests
- Effective Communication and Customer Service
- General Account Maintenance and Accuracy
- Member Concerns and Escalation Processes
- Teller Transactions and Cash Drawer Management
Requirements and Qualifications:
- Problem-Solving and Critical Thinking Skills
- Credit Card Knowledge and Member Needs Identification
- Member Experience Expectations and Tool Utilization
- Partnership Familiarity and Process Understanding
- Growth Mindset Development
Compensation and Benefits:
- Competitive Hourly Rate: $19.60 - $28.00
- Average Hourly Rate: $21.00-$22.40
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