Customer Service Specialist

4 days ago


Gig Harbor, Washington, United States Ross Stores, Inc. Full time
About the Role

This Sales Associate position offers an exciting opportunity to work in a dynamic and fast-paced retail environment. As a key member of our sales team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and meeting sales targets.

Duties and Responsibilities

Your primary responsibilities will include:
  • Providing exceptional customer service, responding promptly to customer inquiries and resolving issues in a professional manner.
  • Maintaining a high level of product knowledge, assisting customers with purchases and providing recommendations.
  • Ensuring the sales floor is maintained in a clean and organized manner, including restocking shelves and managing visual merchandising displays.
  • Meeting or exceeding sales targets through effective communication and negotiation with customers.

Requirements and Qualifications

To succeed in this role, you will need:
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • A strong customer service focus, with a commitment to delivering exceptional results.
  • The ability to maintain accuracy and attention to detail in a fast-paced environment.
  • A willingness to learn and adapt to new processes and procedures.

Benefits and Compensation

We offer a competitive salary of $16.28 - $16.78 per hour, depending on experience, as well as opportunities to earn bonuses based on individual and business performance. Our comprehensive benefits package includes medical, dental, and vision insurance, a generous paid time off policy, and extensive training and development opportunities.

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