Member Experience Specialist

6 days ago


Gig Harbor, Washington, United States Harborstone Credit Union Full time
Role Overview

We are looking for a talented Member Experience Specialist to join our team at Harborstone Credit Union. As a key member of our team, you will play a vital role in ensuring that members receive exceptional service and support in achieving their financial goals.

Key Responsibilities:

  • Develop and implement strategies to enhance member experience.
  • Identify areas for improvement and make recommendations to senior leadership.
  • Collaborate with internal teams to ensure seamless delivery of services.

Requirements:

  • Proven experience in customer-facing roles.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and as part of a team.

Compensation: $22.00 - $28.00 per hour, depending on experience.



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