Customer Service Representative

4 weeks ago


Franklin, Tennessee, United States Closets by Design Nashville Full time
Career Opportunity at Closets by Design Nashville

We are seeking a highly motivated and organized individual to join our team as a Call Center Employee. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through phone interactions, working closely with other office personnel, and performing various administrative tasks.

Key Responsibilities:
  • Respond to customer inquiries in a friendly and professional manner
  • Work with provided scripts to ensure seamless customer interactions
  • Collaborate with office staff to achieve team goals
  • Manage appointment calendars and perform data entry tasks
  • Multi-task and prioritize tasks to meet deadlines
  • Exhibit strong verbal and written communication skills
  • Maintain a high level of personal organization and productivity

Requirements:
  • Previous experience in multi-line phone answering
  • Proficiency in Microsoft Office
  • Ability to manage appointment calendars
  • Strong multitasking and time management skills
  • Reliability, punctuality, and a strong work ethic
  • Excellent verbal and written communication skills
  • Strong personal organization skills


This is a Monday-Friday position with occasional Saturday work. If you are a motivated and organized individual looking for a new career opportunity, we encourage you to learn more about this position.

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