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Customer Service Expert

1 month ago

Franklin, Tennessee, United States Capital Credit Llc Full time
Main Responsibilities

We are seeking a skilled Customer Service Representative to provide top-notch product and service information to customers and resolve technical issues efficiently.

  • Handle customer inquiries and complaints in a professional manner.
  • Offer detailed information about our products and services.
  • Troubleshoot and resolve product issues and concerns in a timely manner.
  • Document and update customer records based on interactions.
  • Maintain a comprehensive knowledge base of our evolving products and services.

Key Qualifications:

  • Previous experience in customer service, sales, or related fields.
  • Excellent communication and interpersonal skills.
  • Ability to prioritize and multitask effectively.
  • Positive and professional demeanor at all times.
  • Strong written and verbal communication skills.
  • Proficiency in Spanish.

About Capital Credit LLC:

Capital Credit LLC is a reputable auto finance company with over 14 years of experience and a strong presence nationally. We offer excellent opportunities for growth and development within the company for the right candidate.