Student Employee-Academic Technician

1 week ago


Huntsville, Alabama, United States InsideHigherEd Full time
Job Summary

We are seeking a highly motivated and detail-oriented Student Employee-Academic to join our team at Academic and Research Technologies. As a Student Employee-Academic, you will play a critical role in providing technical support to campus, working under the supervision of our experienced technicians.

Key Responsibilities
  • Assist with the configuration and installation of computer systems and peripherals.
  • Troubleshoot hardware and software issues reported through our ticketing system.
  • Maintain accurate records of work performed on tickets assigned to you.
  • Communicate effectively with clients via phone and email.
  • Participate in team-wide projects, such as equipment relocation and computer lab maintenance.
Requirements
  • Ability to work 15-28 hours per week.
  • Current enrollment in a minimum of 6 credit hours at SHSU.
Preferred Qualifications
  • Experience working with computer hardware and peripherals.
  • Knowledge of Windows 10 operating system, with MacOS/iOS experience a plus.
  • Strong verbal and written communication skills.
  • Willingness to learn new skills and adapt to processes.
  • Ability to balance work and personal life responsibly.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about technology, we encourage you to apply for this exciting opportunity.



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