IT Support Specialist

5 days ago


Lansing, Michigan, United States TEKsystems Full time
About the Role

We are seeking a skilled IT Service Desk Technician to join our team at TEKsystems. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients.

Key Responsibilities
  • Provide Tier I and II technical support for a variety of IT-related issues
  • Utilize excellent customer service skills to ensure a positive experience for our clients
  • Work effectively in a remote environment, utilizing phone and chat support
  • Develop and maintain proficiency in Windows, MacOS, and Linux operating systems
  • Stay up-to-date with industry trends and best practices in IT support
Requirements
  • MacOS experience is a must
  • Basic scripting skills, particularly in PowerShell, bash/zsh, or Python, are a plus
  • Experience in a scientific or academic setting is a plus
What We Offer
  • Competitive compensation and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
About TEKsystems

We are a team of 80,000 strong, working with over 6,000 clients across North America, Europe, and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. We are an equal opportunity employer and welcome applications from diverse candidates.



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