Licensing Specialist

5 days ago


Oakbrook Terrace, Illinois, United States Wimmer Solutions Full time
Job Summary

We are seeking a highly skilled Licensing Specialist to join our team at Wimmer Solutions. As a key member of our Contracting and Licensing Department, you will play a critical role in facilitating the processing of agent licenses and contracting.

Key Responsibilities
  • Organize and compile data for timely submission to various insurance departments.
  • Process incoming contract paperwork and verify agent profile updates for Errors and Omissions Coverage, W9s, and Anti-Money Laundering courses.
  • Research and investigate return items in mail or reports generated from the administrative system.
  • Update administrative systems with minimum updates and request data from our internal website.
  • Work specific processes in the work queues and contact customers or producers to gather information.
Essential Job DutiesQuality Assurance on New Agent Setup (30%)
  • Review and prepare incoming contracts for input into electronic workstream.
  • Contact producers for missing documents.
  • Follow Contracts & Licensing checklists and workflow items that are required.
  • Process a high volume of work within established accuracy and time goals.
Agent Administration and Evidences (20%)
  • Review and analyze error notices on new policy applications.
  • Notify agents of licensing, E&O, and AML requirements needed to issue policies.
  • Advise New Business area of actions to take to resolve error messages.
  • Manage and handle items through completion.
Process Agent License and Appointments (15%)
  • Perform necessary transactions to process state licensing, including payment of fees to state insurance departments for appointments.
Complete Agent Terminations (10%)
  • Send termination letters, terminate the agent record, and state appointments in all systems as required.
Provide Assistance for Basic and Standard Issues (15%)
  • Communicate with agents, field force, state insurance departments, and vendors via telephone, correspondence, and electronic communication on standard and non-complex requests and changes.
  • Communicate with other departments, including ACS, Marking, and Accounting to carry out tasks directly related to Contracting.
  • Ensure adherence to phone service standards and schedule.
Prepare Reports for Management and Agents (10%)
  • Maintain files, including but not limited to appointment submissions, hierarchy changes, name and address changes, and updating agent banking information.
  • Demonstrate flexibility and responsiveness to the Manager, seek solutions for roadblocks, and partner with other areas to find efficiencies.
Requirements
  • High School Diploma, Two + years previous experience working within the insurance industry, experience with computer applications.
Preferred Qualifications
  • LOMA 281 and 291 Level 1
Benefits

We offer a competitive hourly contract rate range of $19.00 to $21.00 based on experience and qualifications, as well as geographical market and business considerations. Our benefits package includes paid time off and holidays, 401k & company match, Flexible Health Care, Dependent Care, and Commuter Spending Accounts, Employee Assistance Program, Life & Accidental Death and Dismemberment Insurance, Short and Long-Term Disability, Payroll advance program, Charitable donation match, Athletic event sponsorship, Referral reward program, and more.

We are an equal-opportunity employer and welcome all applicants. We are committed to achieving a diverse employee network through all aspects of the hiring process.


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