Client Solutions Specialist
2 months ago
We are seeking a highly skilled Client Solutions Specialist to join our team at Acosta Sales & Marketing. As a key member of our client services team, you will be responsible for supporting the National Solutions Manager in all reporting, financial and operational responsibilities.
Key Responsibilities- Analyze payments made by clients/customers and identify any discrepancies, planning for collections and using critical thinking and advanced reporting tools.
- Track Business Manager Assistant performance against client KPIs.
- Assist in the onboarding and training of new associates, setting up in Campbell's systems.
- Monitor monthly aged claims and partner with business manager, business manager assistant, and client finance partner to discuss outstanding deductions and plans to resolve.
- System Administrator for the TPM System, assisting end users and making needed updates to current configuration.
- Meet the physical requirements of the role.
- Perform other duties as assigned.
- Bachelor's degree preferred.
- Driver's license required.
- 5-8 years of experience in food brokerage and/or CPG industry in sales administration.
- Customer service and client relationship management experience.
- Trade Promotion Management experience with a food manufacturer preferred.
- Accounting, audit, account reconciliation experience required.
- System integration background.
- Advanced reporting and analytical skills.
- Microsoft Excel skills (advanced).
- Training, presentation, communication skills.
- Ability to work in a matrix reporting environment.
- Ability to travel (20%).
- Champions the needs of customers and clients.
- Uses a collaborative approach to do what is best for the entire organization.
- Demonstrates initiative and takes appropriate risks.
- People Minded - Must show dignity and respect to all people.
- Integrity - Must exemplify the highest degree of ethical behavior.
- Results Oriented - Must show passion, pride, and commitment to succeed.
- Trust - Must be honest, sincere, and confident.
- Teamwork - Must build trusting relationships.
- Innovation - Must progress through a combination of creativity, common sense, and vision.
- Balance - Must maintain an optimistic attitude and keep perspective on what is important in life.
Acosta Sales & Marketing is an equal opportunity employer and welcomes applications from diverse candidates."
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