SVB Credit Servicing Specialist II

4 weeks ago


Phoenix, Arizona, United States First Citizens Bank Full time
Job Summary

This role is part of the Credit Servicing Team at First Citizens Bank, where you will play a crucial part in ensuring accurate servicing and funding of all existing loans.

Key Responsibilities
  • Liaise between the front office and operations teams to verify client compliance and completeness of servicing requests.
  • Work with the front office to understand and interpret key servicing requests for all loan types.
  • Provide key information to the Operations teams and respond to any inquiries.
  • Participate in meetings, trainings, projects, and other duties as assigned by management.
Requirements
  • Bachelor's degree or minimum of 1 year of related professional experience in banking/financial services industry or customer service.
  • Strong verbal and written communication skills, with ability to handle and prioritize multiple tasks.
  • Ability to interpret loan documents, including key servicing terms.
  • Proficient in Microsoft Office, with experience in using effective problem-solving and analytical skills.
What We Offer

First Citizens Bank offers a comprehensive benefits program, with customized offerings designed to support our associates in their personal and professional lives.


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