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Sales and Service Representative

2 months ago

Souderton, Pennsylvania, United States Univest Financial Corporation Full time
About the Role

Univest Financial Corporation is seeking a highly motivated and customer-focused Sales and Service Representative to join our team. As a key member of our financial services team, you will be responsible for developing and maintaining personal banking relationships with new and existing customers, providing quality customer service, and guiding customers to purchase bank products that meet their needs.

Key Responsibilities
  • Develop and maintain personal banking relationships with new and existing customers
  • Provide quality customer service and resolve customer complaints in a timely and professional manner
  • Guide customers to purchase bank products that meet their needs and use each customer interaction as an opportunity to introduce additional products and services to broaden the relationship
  • Serve customers from the teller line by completing a variety of financial transactions following technical and operational guidelines
  • Float among the North Group's Financial Centers, which include multiple locations in the Mid-Atlantic Region
Requirements
  • High school diploma/GED or equivalency
  • Attention to detail and ability to prioritize
  • Experience in Retail Sales or Telemarketing with proven sales results
  • Strong written/verbal/organizational skills
  • Previous experience with MS Office Suite
  • Neat, professional appearance following established guidelines for appropriate dress
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and inclusive work environment
  • Recognition and rewards for outstanding performance