Customer Service Representative

4 days ago


Richmond, Missouri, United States Wal-Mart Stores , Inc. Full time

About the Role

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We are seeking a skilled and enthusiastic Retail Sales Associate to join our team. In this role, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment. You will work closely with colleagues to ensure seamless customer experiences and support each other in meeting sales goals.

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Responsibilities

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Your key responsibilities will include:

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  • Providing outstanding customer service by greeting customers, answering questions, and resolving issues promptly">
  • Processing transactions accurately and efficiently using a cash register and mobile checkout devices">
  • Maintaining a clean and organized store environment, including the sales floor, restrooms, and parking lot">
  • Restocking shelves, facing merchandise, and ensuring products are properly displayed">
  • Collaborating with colleagues to achieve sales goals and meet customer needs">
  • Working effectively in a fast-paced environment, prioritizing tasks, and managing multiple responsibilities simultaneously">
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Requirements

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To be successful in this role, you will need:

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  • A high school diploma or equivalent">
  • Excellent communication and interpersonal skills">
  • Able to work effectively in a team environment">
  • Familiarity with cash handling procedures and electronic payment systems">
  • Basic math skills and ability to handle cash accurately">
  • Ability to stand for long periods, lift up to 25 pounds, and move quickly around the store">
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Compensation and Benefits

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As a Retail Sales Associate, you will enjoy a competitive hourly rate, ranging from $14.00 to $26.00, depending on location and experience. Additionally, you will receive performance-based incentive awards, paid time off, and a comprehensive benefits package, including medical, vision, and dental coverage, 401(k), and more.



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