Customer Service Representative
8 hours ago
Responsibilities:
• Serve as the first point of contact for customers by answering inbound calls
• Provide excellent customer service to all callers, addressing their inquiries and concerns
• Perform data entry tasks to maintain accurate customer records
• Handle email correspondence with customers, ensuring their queries are answered promptly
• Schedule appointments for customers as needed
• Use Microsoft Excel and Word to manage customer data and communications
• Manage inbound and outbound calls to facilitate customer service processes
• Monitor customer accounts and take necessary actions
• Process customer credit applications ensuring accuracy and efficiency
• Perform order entry tasks as part of customer service responsibilities.• Proficiency in answering inbound calls, demonstrating a courteous and detail oriented demeanor at all times.
• Experience in a call center environment, specifically in providing outstanding customer service.
• Exceptional customer service skills, including the ability to handle complaints and provide appropriate solutions.
• Demonstrated ability in data entry, ensuring accuracy and attention to detail.
• Capable of managing email correspondence in a detail oriented and timely manner.
• Experience in handling both inbound and outbound calls, with a focus on customer satisfaction.
• Proficiency in Microsoft Excel, including creating spreadsheets, using formulas, and managing data.
• Proficiency in Microsoft Word, including creating documents, formatting text, and using various features.
• Experience in order entry, ensuring all customer orders are accurately recorded and processed.
• Ability to schedule appointments, prioritize tasks, and manage time effectively.
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Customer Service Representative
7 months ago
Richmond, United States Caliber Collision Repair Services Full timeCaliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monito Customer Service Representative, Customer Service, Representative, Retail, Service
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Customer Service Representative
3 months ago
Richmond, United States McDonald's Restaurants Full timeAs a Customer Service Representative, you will play a key role in ensuring customer satisfaction and maintaining positive relationships with customers. You will be responsible for addressing customer inquiries, resolving issues, and providing informa Customer Service Representative, Customer Service, Representative, Restaurant, Retail
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Customer Service Representative
1 month ago
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Customer Service Representative
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Richmond, United States MidAmerican Energy Full timeBHE GT&S has an exciting opportunity as a Customer Service Representative 2/ Sr Customer Service Representative at our Headquarters in Glen Allen, VA. Customer Service, Customer Service Representative, Representative, Service, Customer, Retail
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Customer Service Representative
7 days ago
Richmond, Texas, United States Timewise Food Stores Full timeJob Description: Customer Service RepresentativeWe are looking for a customer service representative to join our team at Timewise Food Stores. As a customer service representative, you will be responsible for providing exceptional customer service and ensuring that customers have a positive shopping experience.Key Responsibilities:Provide customers with...
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Customer Service Representative
4 days ago
Richmond, Virginia, United States Teleperformance USA Full timeAbout the RoleWe are seeking a highly motivated Customer Service Representative to join our team at Teleperformance USA. As a Pre-Licensed Representative, you will play a crucial role in providing excellent customer service and supporting customers with their inquiries and concerns.
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Customer Service Representative
1 month ago
Richmond, United States Qualified Staffing Full timeJob DescriptionJob DescriptionDo you have a passion for customer service? Have you worked in the trades industry, specifically in HVAC, Plumbing, or Electrical? Our client, a five-time Richmond Times Dispatch Top Workplace, is now hiring Customer Service Representatives! Position: Customer Service RepresentativeLocation: Richmond, VACompensation: Starting at...
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Customer Service Representative
4 weeks ago
Richmond, United States Robert Half Full timeJob DescriptionJob DescriptionWe are offering a long term contract employment opportunity for a Customer Service Representative in the local government sector, located in Richmond, Virginia. As a Customer Service Representative, you will play a critical role in delivering outstanding customer service to residents, businesses, and visitors via various...
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Customer Service Representative
4 weeks ago
Richmond, United States Ajilon Full timeAjilon - JobID: 8F02DDAB-669A-4880-98D5-9527908CDAC6 [Customer Service Representative] As a Customer Service Rep at Ajilon, you'll: Address member inquiries, questions and concerns in all areas including products, tracking numbers, updating customer profiles, etc; Verify customer billing information and shipping address; Function efficiently and productively...
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Customer Service Representative
4 weeks ago
Richmond, United States Vandor Corporation Full timeSUMMARY: The Customer Service Representative assists customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure excellent service standards and maintain high customer satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES: ...
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Customer Service Representative
1 week ago
Richmond, United States Vandor Corporation Full timeJob DescriptionJob DescriptionDescription:SUMMARY: The Customer Service Representative assists customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure excellent service standards and maintain high customer...
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Customer Service Representative
6 months ago
Richmond, United States Michael and Son Services Full timeMichael and Son Services has been in business since 1976. Our mission is to exceed our customer's expectations and provide a memorable experience. Michael and Son Services, Inc. is the premier, multi-state provider of Electrical, Plumbing, HVAC, Handyman, and Restoration Services. Our company provides an excellent work environment and is passionate in it's...
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Customer Service Representative
5 months ago
Richmond, United States U-Haul Full timeLocation: 5210 Route 1, North Chesterfield, Virginia 23234 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
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Customer Service Representative
7 days ago
Richmond, California, United States Total Wine & More Full time**Job Overview**We are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Total Wine & More. In this role, you will be responsible for delivering exceptional customer service and driving sales growth through effective communication and product knowledge.The ideal candidate will have a...
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Customer Service Representative
1 month ago
Richmond, California, United States The Chefs' Warehouse Full timeThe Chefs' Warehouse is seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for:Receiving and processing customer orders in a timely and efficient manner.Providing exceptional customer service through phone, email, and in-person interactions.Working closely with our sales...
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Customer Service Representative
3 months ago
Richmond, United States DOSWELL OPERATING GROUP Full timeJob DetailsJob Location 3206 LANVALE AVENUE - RICHMOND, VA Position Type Full Time Education Level High School Travel Percentage None Job Shift Day Job Category Customer Service DescriptionWho We're Hiring: Be great with us! Our team is passionate about delivering exceptional customer experiences. As the Customer Service Representative, you play a key role...
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Customer Service Representative
1 month ago
Richmond, United States Robert Half Full timeJob DescriptionJob DescriptionWe are offering a long term contract employment opportunity for a Customer Service Representative in Richmond, Virginia. This role will be vital to our team in the industry, focusing on customer service tasks and data entry functions. The individual will be expected to manage customer interactions and inquiries in a professional...
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Customer Service Representative
6 months ago
Richmond, United States HomeTeam Pest Defense Full timeOverview: At HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and training to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeams next all-star...
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Customer Service Representative
1 month ago
Richmond, United States Robert Half Full timeJob DescriptionJob DescriptionWe are offering a short-term contract employment opportunity for a Customer Service Representative in Richmond, Virginia. This role entails working in a call center environment, handling inbound calls, and providing exceptional customer service. In addition, the role requires data entry skills and proficiency in Microsoft Excel...