Retail Operations Manager
3 weeks ago
Estimated Salary: $45,000 - $65,000 per year.
The Wood Shed Lumber & Hardware team is seeking a highly motivated and organized individual to join our retail operations team as a Retail Operations Manager. In this role, you will be responsible for maintaining a positive representation of the company by providing exceptional customer service experience consistent with our values. This includes assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. You will also assist the store manager in opening and closing the store, foster teamwork among the staff, and ensure compliance with all store policies and safety standards.
As a Retail Operations Manager, you will have the opportunity to expand your knowledge of the retail industry and leadership skills. You will be responsible for training and monitoring the training of sales associates and cashiers, participating in ordering inventory and pricing, and helping maintain signage. You will also be expected to identify shoplifters and other types of theft and respond accordingly. If you are a self-starter who is able to think independently and solve problems, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Provide exceptional customer service by assisting customers and answering their questions.
- Assist the store manager in opening and closing the store.
- Foster teamwork among the staff and encourage them to meet high standards of customer service.
- Ensure compliance with all store policies and safety standards.
- Train and monitor the training of sales associates and cashiers.
- Participate in ordering inventory and pricing.
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