Retail Sales Associate

5 days ago

Richmond, Missouri, United States Wood Shed Lumber & Hardware Full time
Job Overview

Welcome to Wood Shed Lumber & Hardware, where we are dedicated to providing exceptional customer service and creating a welcoming shopping experience for our customers.

Job Summary

We are seeking a highly motivated and detail-oriented Retail Sales Associate to join our team. As a key member of our sales floor team, you will be responsible for operating a checkout counter, answering customer questions, and ensuring a smooth shopping experience for our customers.

About the Role
  • Create an inviting environment for customers by maintaining a clean and orderly front end, which includes performing housekeeping tasks as needed.
  • Verbally welcome all customers to Wood Shed Lumber & Hardware.
  • Be able to answer a variety of basic questions concerning merchandise and its location in the store.
  • Answer phones promptly and transfer customers to the correct department.
  • Provide a smooth customer service experience by maintaining an efficient checkout process and orderly traffic flow through the checkout.
  • Have a working knowledge of all store policies and procedures, including returns, refunds, account payments, and deliveries.
  • Promote store loyalty programs and seasonal promotions.
  • Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
  • Operate all point-of-sale equipment and process all types of transactions, including cash, credit card, debit card, and house accounts. Provide accurate sales transactions to all customers.
  • Maintain the displays and area around the checkout counter, including stocking and cleaning.
  • Understand and perform proper procedures for opening and closing the cash till.
  • Help store staff with other tasks as needed.
Requirements
  • Outstanding customer service skills and a professional attitude.
  • Team player with a willingness to contribute wherever needed.
  • Good math and cash register skills.
  • Have a general understanding of store merchandise with a willingness to continually expand knowledge.
  • Capacity to follow through on assignments and self-motivated to stay busy throughout the day.
  • Able to work flexible hours, including weekends and holidays.
  • Highly organized, ability to multi-task with acute attention to detail.
  • Able to communicate effectively with customers, co-workers, and management.
  • Able to lift and handle products of varying weight as needed to carry out cashier duties.
  • Understand how to efficiently operate the stores point-of-sale system. Knowledge of MS Word and PowerPoint is a plus.
What We Offer
  • A competitive salary range of $25,000 - $35,000 per year, depending on experience.
  • A comprehensive benefits package, including health insurance, dental insurance, and 401(k) matching.
  • Opportunities for career advancement and professional growth.
  • A fun and supportive work environment.

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