Healthcare Quality Enhancement Professional

7 days ago

Fort Smith, Arkansas, United States Mercy Full time

About Us

Mercy is a leading healthcare organization dedicated to delivering exceptional patient care and improving the health of our communities.


Job Summary

The Quality Improvement Specialist plays a critical role in supporting our organization's mission by working directly with leaders and multidisciplinary teams to drive quality improvement projects. This specialist will model and teach quality improvement principles throughout the organization, developing work plans and collaborating with stakeholders to implement, monitor, and champion processes related to quality issues.


Key Responsibilities

  • Develop and implement quality improvement projects to enhance patient care and outcomes.
  • Collaborate with leadership and teams to identify areas for improvement and develop strategies to address them.
  • Model and teach quality improvement principles to staff, promoting a culture of excellence and continuous learning.
  • Develop and maintain quality metrics and reports to track progress and identify areas for improvement.
  • Provide education and training to staff on quality improvement methodologies and tools.


Requirements

  • Experience: 3+ years of clinical healthcare experience.
  • Education: Bachelor's Degree.
  • Skills:
    • Excellent written and oral communication skills
    • Proven leadership ability
    • Knowledge of complex hospital and healthcare systems, processes, and quality/performance improvement
    • Excellent organizational, interpersonal, and analytical skills
    • Effective change agent
    • Attention to detail and accuracy
    • Knowledge of the Internet, evidence-based medicine, analytical skills, and good clinical inquiry and investigational aptitude
    • Proficiency in MS Office (Word, Excel, and PowerPoint)
    • Strong public speaking skills and demonstrated ability in presenting to a variety of co-workers, including physicians, clinicians, administration, and support staff
    • Self-directed and able to perform independently with minimal oversight
    • Ability to travel throughout the hospital


What We Offer

Mercy offers a comprehensive benefits package, including day-one comprehensive health, vision, and dental coverage, PTO, tuition reimbursement, and employer-matched retirement funds. We also offer opportunities for professional growth and development, as well as a supportive and collaborative work environment.

Why Work at Mercy?

Mercy is a place where compassion and professionalism come together. We value our employees' unique perspectives and contributions, and we're committed to creating a workplace that's inclusive, supportive, and empowering. If you're passionate about delivering exceptional patient care and improving the health of our communities, we encourage you to apply.

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