Dental Patient Services Coordinator

2 weeks ago


Flushing, New York, United States Charles B. Wang Community Health Center Full time
About the Role

**Job Summary:**

We are seeking a highly organized and detail-oriented Dental Patient Services Representative to join our team at Charles B. Wang Community Health Center. As a key member of our dental team, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.

Key Responsibilities:
  • Welcome patients warmly upon arrival and facilitate the check-in and check-out process
  • Assist with registration process and enter all information into the Electronic Medical Record (EMR) system with attention to detail
  • Answer professionally to incoming calls, providing courteous assistance and accurate information to callers
  • Schedule patient appointments effectively to ensure smooth service operations
  • Verify patient insurance coverage and eligibility, accurately documenting insurance information in the EMR system and communicating any relevant details to patients
  • Assess and collect payment based on Health Center's policy and procedure
  • Maintain confidentiality and compliance with privacy regulations
  • Perform other unit-specific duties as assigned
Requirements:
  • High school diploma or equivalent; Associate degree preferred
  • Previous experience in a dental/medical office setting required
  • Strong computer skills required, with proficiency in electronic medical record systems considered a plus
  • Excellent communication and interpersonal skills
  • Strong attention to detail and ability to multitask effectively
  • Knowledge of medical terminology and insurance procedures is a plus
  • Bilingual in English/Chinese highly preferred
What We Offer:
  • Competitive salary: $40,000.00 - 46,000.00 per year
  • Medical insurance
  • Employer-paid dental, vision, disability and life insurance
  • 403(b) retirement savings plan
  • Flexible spending accounts for transit, parking, health and dependent care
  • Paid time off (28 days for the first year of employment)
  • Employee Assistance Program
  • Tuition reimbursement for eligible employees
  • Public Service Loan Forgiveness (PSLF) program eligibility


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