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Patient Service Support Coordinator

2 months ago

Flushing, New York, United States Momentum Resource Solutions Full time
Job Description

About Momentum Resource Solutions: We are a prominent organization in the healthcare sector, committed to delivering exceptional patient service support. We are currently in search of a Participant Data Outreach Assistant to enhance our collaborative and innovative team.

POSITION SUMMARY

The Participant Data Outreach Assistant will play a crucial role in managing, verifying, and updating documentation related to patient service support. This position requires consistent communication with clients and close cooperation with various internal departments to effectively gather and process participant data.

KEY RESPONSIBILITIES:

    • Assist in the entry of provider information into the Care Compass EMR system, ensuring accurate details regarding participant home care services and available resources.
    • Communicate with clients to verify services rendered and collect any outstanding documentation.
    • Work alongside PACE Service Coordination and Care Delivery teams to guarantee timely execution and completion of tasks.
    • Provide general administrative support as needed.
    • Aim to meet departmental quality and productivity goals.
    • Adhere to all relevant compliance standards and maintain the Code of Conduct.