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Salon Manager Assistant
2 months ago
About the Role:
The Assistant Salon Manager at Great Clips is a key position that requires a unique blend of technical skills, business acumen, and leadership abilities. As a vital member of our salon team, you will be responsible for supporting the Salon Manager in achieving sales and customer satisfaction goals.
Key Responsibilities:
- Assist the Salon Manager in overseeing daily salon operations, including scheduling, inventory management, and customer service.
- Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase employee engagement.
- Provide exceptional customer service, ensuring that every client has a positive experience in our salon.
- Collaborate with the Salon Manager to develop and implement training programs for salon staff, focusing on technical skills, customer service, and sales techniques.
- Monitor and analyze sales data, identifying trends and opportunities for growth, and making recommendations to the Salon Manager.
- Assist with recruiting, hiring, and training new salon staff, ensuring that they are equipped to provide exceptional customer service and meet sales goals.
Requirements:
- Cosmetology and/or barber license (licensing requirements vary by state/province)
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse personalities and teams.
- Strong business acumen, with the ability to analyze sales data and make informed decisions.
- Leadership skills, with the ability to motivate and inspire salon staff to achieve sales and customer satisfaction goals.
- Technical skills, including proficiency in salon software and point-of-sale systems.
What We Offer:
- Competitive hourly pay, ranging from $22 to $42, depending on location and experience.
- Productivity and bonus incentives, providing opportunities for additional earnings.
- A fun and fast-paced work environment, with a focus on teamwork and collaboration.
- Flexible scheduling, allowing you to balance work and personal responsibilities.
- Ongoing training and development opportunities, helping you to grow and advance in your career.