Business Development Manager

6 days ago


Murfreesboro, Tennessee, United States Community Choice Financial Family of Brands Full time

Overview: At Community Choice Financial Family of Brands, we pride ourselves on being a trusted loan company with over 25 years of service. With operations across 12 states, we specialize in providing short-term financial services to meet the needs of our customers. Our products and services have evolved to cater to more than 10 million people in our stores, over the phone, and as an online lender.

We're committed to helping individuals across the country access the financial assistance they require when they need it most. As a Business Development Manager, you will play a pivotal role in helping us achieve this mission.

As part of our team, you can expect to receive a comprehensive new hire training program, access to a robust learning management system, and opportunities for performance-based career advancement. We also offer a competitive salary of $55,000 - $65,000 per year, along with multiple coverage choices for medical insurance and traditional 401(k) and Roth 401(k) Retirement plans with a generous Company match program.

The ideal candidate should possess strong interpersonal skills, excellent verbal and written communication skills, and the ability to work efficiently in a fast-paced environment. If you are a motivated individual looking to make a difference in the lives of others, we encourage you to apply for this exciting opportunity.

Job Description:

Key Responsibilities:

  • Develop customer relationships to build new business, maintain store profitability, and further brand loyalty and recognition
  • Provide exceptional customer experiences throughout the full cycle of the loan or pawn process by educating consumers and making recommendations based on their financial needs
  • Assist in customer account management by accepting payments, monitoring, and managing customer appointments
  • Maintain office security protocols and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits
  • Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services

Required Skills and Qualifications:

  • High School Diploma or equivalent required
  • At least 3 months of supervisory, key holder, or relevant leadership experience
  • Minimum one year experience in customer service, sales, or retail
  • Excellent verbal and written communication skills
  • Ability to work phone, Point of Sale, Microsoft Office, and other systems

Benefits:

  • A comprehensive new hire training program
  • Access to a robust learning management system, full of e-learning modules and training programs
  • Performance-based career advancement
  • Educational Reimbursement Program (up to $5,000 per 12-month period)
  • Multiple coverage choices for medical insurance
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program
  • Company-Sponsored Life and AD&D Insurance
  • Paid Time Off


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