Student Employee Pool-Counseling Services Assistant

1 week ago


Champaign, Illinois, United States Parkland College Full time
About the Role

We are seeking a highly motivated and detail-oriented student employee to join our Counseling Services team. As a student assistant, you will play a vital role in supporting the daily operations of our department.

Key Responsibilities
  • Answer phone calls and greet visitors, providing excellent customer service and responding to inquiries as needed.
  • File and retrieve documents, records, and reports in a timely and accurate manner.
  • Sort and distribute incoming correspondence, including faxes and email, and deliver internal mail and packages as required.
  • Create documents using Microsoft Office applications and learn other computer programs to assist with data entry.
  • Assist with completing forms in accordance with department procedures and create and manage paper or electronic filing systems.
  • Provide support with website content as needed and operate office equipment, such as copiers, PCs, and phone systems.
  • Work independently and efficiently, with minimal supervision, and may assist with special projects, research, and events.
Requirements
  • Meet all eligibility requirements for student employment as determined by Financial Aid.
  • Knowledge of general office procedures and office filing systems.
  • Ability to learn how to operate standard office equipment and computer systems.
  • Excellent communication skills, both in person and over the phone, with strong spelling, grammar, and proofreading skills.
  • Familiarity with Microsoft Office Suite applications (Access, Excel, Word) is preferred.
  • Ability to work inclusively in a diverse setting and maintain confidentiality.
How to Apply

To apply for this position, please click the "Apply Now" button at the top or bottom of this posting. Applications not submitted through this platform will not be considered. Please monitor your email, including spam or junk mail folders, for future correspondence from Parkland College Human Resources. For further information on the application process, please contact us at . Applicants with disabilities may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Requests may be submitted by contacting Human Resources at or by emailing . Equal Opportunity Employer #LI-DNI



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