Client Onboarding Consultant

2 weeks ago

Alpharetta, United States ADP Full time

ADP is seeking a Client Onboarding Consultant.

  • Are you prepared to be part of a company that offers growth opportunities throughout your professional journey?
  • Are you in search of a welcoming atmosphere that fosters collaboration and inclusivity?

If this resonates with you, this could be the right opportunity. Continue reading to learn more.

As a Client Onboarding Consultant, envision yourself as a key member of the 'new client integration team'... with a unique twist. When you join our onboarding team, you will facilitate the transition for new clients, ensuring they feel at ease with our products and services. Your goal is to ensure our offerings not only meet but surpass client expectations. You won't be navigating this journey alone; we provide comprehensive support through our award-winning training programs and exceptional service standards. Here, you will have the chance to make a significant impact while acquiring the knowledge and skills necessary for career advancement.

A brief overview of ADP: We are a worldwide leader in human resources technology, delivering cutting-edge AI and machine learning-enhanced payroll, tax, human resources, benefits, and more. We believe that our employees are crucial in fostering an inclusive, approachable culture that welcomes diverse ideas, promotes innovation, and values belonging. We have been recognized as a global Best Places to Work and have received numerous prestigious awards for our commitment to diversity, equity, and inclusion. Our CEO has joined the OneTen coalition to create one million jobs for Black Americans over the next decade. Discover more about our DEI initiatives on our YouTube channel: http://adp.careers/DEI_Videos

WHAT YOU'LL DO: Responsibilities

What to expect on a typical day:

Consult with Clients to Deliver a Comprehensive ADP Solution. You will collaborate with clients to comprehend their business needs and guide them towards the most suitable solutions.

Implement ADP Technologies. You will evaluate existing systems, interface requirements, and business processes, integrating new methods and tools when recommending and executing the ADP solution.

Collaborate Internally. You will engage with ADP associates in sales and customer service, sharing routine information with members of the client project team regarding priorities, timelines, and emerging issues.

Multi-Task & Communicate. Your ability to manage multiple time-sensitive projects simultaneously is vital for success in this role. You will effectively convey essential information and demonstrate proficiency in Microsoft Office products.

TO SUCCEED IN THIS ROLE: Required Qualifications

  • You possess a minimum of three years of experience in a client service/customer service environment, including at least one year in business consulting.

A college degree is advantageous but not mandatory. What matters most is having the skills to excel in this role. If you lack a college degree, other acceptable experiences may include:

  • Relevant experience as mentioned above OR
  • Military Experience. We value the unique skills and experiences that veterans bring to our team. We appreciate the discipline, commitment, and problem-solving abilities developed through military service and are excited to provide an environment where you can continue to make a meaningful impact.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

  • Be yourself in a culture that prioritizes equity, inclusion, and belonging, creating a safe space for diverse perspectives and insights.
  • Belong by joining one of ten Business Resource Groups to connect globally with networks and allies who share similar interests and experiences.
  • Advance your career in a dynamic, fast-paced environment with ample opportunities for growth.
  • Engage in continuous learning. Benefit from ongoing training, development, and mentorship opportunities for those with a passion for learning.
  • Prioritize your health. Enjoy best-in-class benefits starting on Day 1, as we believe healthy associates are happy associates.
  • Focus on mental health and well-being. We are dedicated to providing exceptional service to our clients, and this begins with each of us taking care of ourselves and supporting one another.
  • Join a company committed to community impact and making a lasting, positive difference in the communities where we operate.
  • Get paid to give back. Benefit from company-paid time off for volunteering for causes that matter to you.

What are you waiting for? Apply now

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is dedicated to fostering an inclusive, diverse, and equitable workplace, and is committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status, or disability. Hiring decisions are based on ADP's operational needs and applicant merit, including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long-standing tradition of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our employees to uphold our values with integrity and to behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our comprehensive set of values.

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