Unified Communications Specialist

1 week ago


Chevy Chase, Maryland, United States Howard Hughes Medical Institute Full time
Job Summary

This role is responsible for providing high-quality audio-visual support for conferences and events at the Howard Hughes Medical Institute headquarters. The successful candidate will work closely with the IT department and audio-visual team to deliver exceptional customer service and ensure seamless event execution.

Key Responsibilities
  • Provide technical support for conferences and events, including setup and operation of audio-visual equipment.
  • Collaborate with the IT department to troubleshoot and resolve technical issues.
  • Assist with the installation, configuration, and maintenance of audio-visual equipment and network infrastructure.
  • Support multiple meeting platforms, including Zoom, Teams, and Whova.
  • Provide backup support for conferences and events at the Janelia Research Campus.
Requirements
  • Bachelor's degree in a related field.
  • Three years of experience supporting enterprise IT hardware or A/V equipment.
  • Industry technical certifications preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer
  • A competitive compensation package, including a 10% employer contribution to retirement and up to $10,000 in educational reimbursement per year.
  • A comprehensive benefits package, including health insurance, retirement plans, and time off.
  • Opportunities for professional development and growth within the organization.


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