Customer Experience Manager

3 days ago


Little Rock, Arkansas, United States Classet Full time
Key Responsibilities

This position involves:

  • Providing exceptional customer service through phone calls and interactions
  • Scheduling appointments and managing the territory's work volume
  • Utilizing CRM software to record customer leads and project needs
  • Engaging with the field team to resolve scheduling, billing, or customer issues
  • Assisting in operational logistics to ensure a smooth customer journey

A successful candidate will possess excellent communication and problem-solving skills, with the ability to multitask and work well under pressure.



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