Retail Customer Experience Specialist
1 day ago
We're seeking a highly skilled Retail Customer Experience Specialist to join our team in this seasonal role. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring customer satisfaction.
**Job Description:**
This is a seasonal opportunity to work as a Customer Service Representative at David's Bridal. You'll be responsible for interacting with customers, maintaining a positive and professional approach, and delivering a consistent Five-Star Customer Service Experience.
**Key Accountabilities:**
- Welcome customers with genuine enthusiasm and provide personalized support.
- Use systems to manage customer flow and resolve issues efficiently.
- Maintain service vows and meet customer needs.
- Promote alteration services and personalization options to enhance customer satisfaction.
**Working Conditions:**
- Occasional standing, walking, sitting, reaching, climbing stairs, stooping, kneeling, crouching, or crawling.
- Lifting up to 25 pounds.
**Qualifications:**
- High school diploma or equivalent degree.
- 1-2 years of prior retail experience.
**Rewards:**
- Flexible schedules.
- 40% merchandise discount.
- $400 bonus for every referral hired.
**Remuneration:** $12.00 - $12.50 per hour.
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