Retail Customer Experience Specialist

1 day ago


Little Rock, Arkansas, United States David's Bridal, LLC. Full time

We're seeking a highly skilled Retail Customer Experience Specialist to join our team in this seasonal role. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring customer satisfaction.

**Job Description:**

This is a seasonal opportunity to work as a Customer Service Representative at David's Bridal. You'll be responsible for interacting with customers, maintaining a positive and professional approach, and delivering a consistent Five-Star Customer Service Experience.

**Key Accountabilities:**

  • Welcome customers with genuine enthusiasm and provide personalized support.
  • Use systems to manage customer flow and resolve issues efficiently.
  • Maintain service vows and meet customer needs.
  • Promote alteration services and personalization options to enhance customer satisfaction.

**Working Conditions:**

  • Occasional standing, walking, sitting, reaching, climbing stairs, stooping, kneeling, crouching, or crawling.
  • Lifting up to 25 pounds.

**Qualifications:**

  • High school diploma or equivalent degree.
  • 1-2 years of prior retail experience.

**Rewards:**

  • Flexible schedules.
  • 40% merchandise discount.
  • $400 bonus for every referral hired.

**Remuneration:** $12.00 - $12.50 per hour.



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