Customer Experience Coordinator

4 days ago


Little Rock, Arkansas, United States Crain Automotive Team Full time

We are seeking a Customer Experience Coordinator to join our team at Crain Automotive Team in Northwest Arkansas. As a key member of our service department, you will play a vital role in ensuring outstanding customer satisfaction.

Key Responsibilities

In this role, you will be responsible for:

  • Providing exceptional customer service through phone, email, and in-person interactions
  • Troubleshooting and resolving technical issues in a timely and professional manner
  • Collaborating with cross-functional teams to improve customer satisfaction and loyalty
Benefits

We offer a competitive salary range of $55,000 - $75,000 per year, depending on experience, as well as:

  • Industry-leading 401K plan with percentage match
  • Comprehensive health, dental, and vision insurance
  • Promotion opportunities within our statewide dealership group

If you're passionate about delivering exceptional customer experiences and have a strong background in customer service, we encourage you to apply.



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