Customer Experience Specialist
2 days ago
We are a national leader in the home improvement and repair services industry, seeking highly motivated and organized individuals to join our team. As a Customer Experience Specialist, you will be responsible for facilitating calls to educate customers on our service model, scheduling options, and warranty calls. This is an excellent opportunity to grow towards advancement in a leadership role, without requiring any construction experience.
About the Role
This is a high call volume and fast-paced position that requires strong communication skills, quick thinking, and problem-solving abilities. You will work closely with our Field Team to resolve scheduling, billing, or customer issues, ensuring a smooth customer journey. Your tasks will include providing verbal estimates, scheduling appointments, utilizing our CRM to record customer leads, and managing schedules to ensure maximum work volume and efficient schedules for our team.
Requirements
We are looking for individuals with 3+ years of previous experience in sales or high-volume, phone-based customer support. You must be willing to work in-person at our office and possess excellent computer and typing skills, including proficiency in Microsoft Office and Teams. A college degree is preferred, but not necessary. Prior experience in a home services business is strongly preferred, especially with Service Titan experience. Our ideal candidate is friendly, professional, and ready to help our amazing customers and handymen.
Salary & Benefits
The estimated salary for this role is $22-$28 per hour, depending on experience. We offer a competitive compensation package, including benefits such as a 401K plan, AFLAC accident plan/coverage, paid vacation, performance bonuses, company credit card, flexible scheduling, and advancement opportunities. Plus more
Our salary estimate takes into account the cost of living in Little Rock and the importance of attracting top talent to our organization.
-
Customer Experience Specialist
1 week ago
Little Rock, Arkansas, United States Belk Full timeWe're seeking a Customer Experience Specialist to provide exceptional service to our customers. In this role, you'll work to meet or exceed personal sales per hour goals and increase units sold per transaction by recommending products to customers. Additionally, you'll be responsible for maintaining store standards and ensuring a positive customer...
-
Customer Experience Specialist
2 weeks ago
Little Rock, Arkansas, United States Sunglass Hut Full timeJob SummaryThe Customer Experience Specialist will play a critical role in creating an emotional connection with customers, leveraging reporting tools to track results, and collaborating with fellow Associates to foster teamwork.About the RoleEstimated Salary: $45,000 - $55,000 per yearKey Responsibilities:Utilize The Sunglass Hut Experience tools to...
-
Customer Experience Specialist
1 week ago
Little Rock, Arkansas, United States Jared Full timeJob Description:We are seeking a skilled Sales Associate/Jewelry Specialist to join our team at Jared. In this role, you will be responsible for providing exceptional customer service and ensuring a superior shopping experience for our valued customers.Responsibilities:Presentation of merchandise and sharing detailed information regarding features and...
-
Retail Customer Experience Specialist
3 days ago
Little Rock, Arkansas, United States David's Bridal, LLC. Full timeWe're seeking a highly skilled Retail Customer Experience Specialist to join our team in this seasonal role. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring customer satisfaction.**Job Description:**This is a seasonal opportunity to work as a Customer Service Representative at...
-
Customer Experience Specialist
7 hours ago
North Little Rock, Arkansas, United States Stars and Strikes Full timeAbout the RoleWe are seeking a highly motivated Customer Experience Specialist to provide outstanding service to our guests. In this role, you will be responsible for greeting and directing guests, communicating current offers and specials, and ensuring building rules are enforced.ResponsibilitiesEnsure an Excellent Guest ExperienceMeet & Exceed Guest...
-
Customer Experience Specialist
1 week ago
Little Rock, Arkansas, United States Lovesac Full timeYour Role: As a Lovesac Sales Associate, you will use your top ambition to create a welcoming and engaging in-store experience and help our customers design our products to fit their style and space. You will actively engage with customers using our Lovesac selling techniques, achieve personal sales goals, and provide attentive service to all customers. You...
-
Customer Experience Specialist
2 weeks ago
Little Rock, Arkansas, United States EssilorLuxottica Full timeEssential ResponsibilitiesAs a Sales Associate, you will be responsible for delivering sales plans, providing exceptional customer experiences, and fostering a positive store environment. Your key responsibilities will include:* Consistently deliver sales plans and company objectives through customer relationships and brand loyalty.* Provide exceptional...
-
Customer Experience Specialist
1 week ago
Little Rock, Arkansas, United States Circle K Full timeIn this Customer Service Representative role, you'll play a vital part in delivering exceptional customer experiences at Circle K. Our company strives to foster a positive and supportive work environment. An estimated salary range of $50,000 to $70,000 annually reflects our commitment to rewarding talent.Working at Circle KWe value collaboration, teamwork,...
-
Customer Experience Specialist
1 week ago
Little Rock, Arkansas, United States Comoto Full timeJob DescriptionAs a Sales Associate at Comoto Holdings, you will be responsible for providing every customer with an exceptional experience. You'll maintain a strong sense of product knowledge and provide customers with in-depth information on product features and benefits.You can expect our 5 Core Values to drive everything we do:
-
Customer Experience Specialist
1 week ago
Little Rock, Arkansas, United States American Freight Furniture Full timeAbout American Freight Furniture">American Freight is a leading retailer of furniture and home decor. We're dedicated to providing our customers with affordable prices and a wide selection of quality products.">Job Description">In this role, you'll work closely with our sales team to identify customer needs and provide personalized recommendations. You'll...
-
Customer Experience Delivery Specialist
1 week ago
Little Rock, Arkansas, United States Carvana Full timeAbout the RoleAs an Automotive Customer Service Ambassador, you will play a crucial part in delivering exceptional customer experiences. You will facilitate the delivery of purchased vehicles, ensuring that every interaction with customers is positive and memorable.Responsibilities Include:Coodinating delivery logistics with customers and internal...
-
Customer Experience Specialist
3 weeks ago
North Little Rock, Arkansas, United States Rock Hill Ford Full timeAt Rock Hill Ford, we are seeking a skilled Customer Experience Specialist to join our team. This role plays a vital part in delivering exceptional customer service and ensuring a seamless experience for our clients.
-
Customer Experience Coordinator
2 days ago
Little Rock, Arkansas, United States Crain Automotive Team Full timeWe are seeking a Customer Experience Coordinator to join our team at Crain Automotive Team in Northwest Arkansas. As a key member of our service department, you will play a vital role in ensuring outstanding customer satisfaction.Key ResponsibilitiesIn this role, you will be responsible for:Providing exceptional customer service through phone, email, and...
-
Customer Experience Ambassador
3 days ago
Little Rock, Arkansas, United States Cooper Connect Full timeUnlock Your PotentialWe are seeking a motivated and enthusiastic individual to join our team as a Customer Experience Ambassador at Cooper Connect.About Us:At Cooper Connect, we strive to deliver exceptional customer experiences through our partners. As a Customer Experience Ambassador, you will be part of a dynamic team that is passionate about serving our...
-
Customer Experience Advocate
2 days ago
Little Rock, Arkansas, United States Crain Automotive Team Full timeAbout the RoleWe are seeking an experienced Service Advisor to join our team at the Crain Automotive Team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, troubleshooting technical issues, and maintaining a comprehensive knowledge base of our products and services.Job SummaryThis role...
-
Customer Experience Strategist
3 weeks ago
Little Rock, Arkansas, United States TM Services Full timeAbout TM ServicesWe are a dynamic organization that values exceptional customer service and strives to deliver unparalleled experiences.Job SummaryAs a Customer Experience Strategist, you will play a crucial role in leading our consumer outreach efforts and driving business growth through effective marketing strategies. Your expertise will be instrumental in...
-
Customer Growth Specialist
2 weeks ago
Little Rock, Arkansas, United States PerfectVision Full timeJob SummaryWe are seeking an experienced Customer Growth Specialist to join our team at PerfectVision. In this role, you will be responsible for driving customer growth and revenue through effective account management and relationship-building.
-
Customer Service Specialist
3 days ago
Little Rock, Arkansas, United States Baptist Health Full timeJob OverviewBaptist Health is seeking a skilled and detail-oriented Unit Customer Service Specialist to join our team. This role is responsible for providing exceptional customer service, ensuring the smooth functioning of the nursing unit, and maintaining accurate records.
-
Customer Experience Coordinator
1 week ago
Little Rock, Arkansas, United States Stephens Full timeAbout the RoleThe Customer Experience Coordinator will play a critical part in delivering exceptional customer service to our clients. This includes preparing and issuing pre-renewal summaries, ordering loss runs, and performing other tasks assigned by the account team.
-
Customer Experience Associate
2 days ago
Little Rock, Arkansas, United States Purple Cow Restaurants Full timeJob OverviewWe are seeking a Customer Experience Associate to join our team at Purple Cow Restaurants. As a key member of our Front of House team, you will be responsible for delivering exceptional customer service and creating a welcoming atmosphere for our guests.Key Responsibilities:Provide outstanding customer service to every guest.Maintain a clean and...