Lead Medical Office Assistant

2 weeks ago

New York, New York, United States Hudson Health Full time

ABOUT HUDSON HEALTH

Hudson Health is a leading practice focused on innovative testing and treatments designed to enhance your overall health and longevity.

We prioritize comprehensive diagnostics and preventative care, aiming to shift the perception of aging from a passive process to an active journey.

Our dedicated team, comprising board-certified physicians, nutritionists, and medical assistants, employs cutting-edge technology and advanced treatment methodologies to tailor solutions that cater to your individual health background and future wellness aspirations.

Our diagnostic offerings encompass a range of services including DEXA bone density scans, full-body analysis, VO2 Max assessments, RMR evaluations, and advanced cancer detection techniques.

We also provide targeted preventative therapies such as ozone therapy, hyperbaric oxygen treatments, brain optimization protocols, peptide therapies, and nutritional and hormonal interventions. At Hudson Health, our mission is not just to extend life but to enhance the quality of living.

Position Overview

We are currently in search of a motivated and detail-oriented Medical Office Assistant for our dynamic team. In this role, you will serve as the first point of contact for our practice, ensuring that all patients and visitors receive a warm welcome and that our environment remains organized and serene.

This position requires a proactive individual who is willing to assist with various tasks, from managing patient communications to handling administrative duties. Your primary focus will be on all incoming inquiries via phone, text, email, and in-person interactions.

Key Responsibilities:

  • Coordinate patient appointments through our Electronic Medical Record System based on incoming requests.
  • Engage with patients via our CRM through calls, texts, and emails.
  • Address basic inquiries, facilitate pickups, and manage shipping needs.
  • Provide essential pre-appointment information to patients.
  • Handle payment processing and collections.
  • Assist with any additional information coordination required pre or post-appointments.
  • Maintain front desk operations and possess comprehensive knowledge of our services to respond to inquiries.
  • Record and manage patient data, scan results, and related documentation accurately.
  • Ensure compliance with patient privacy regulations to safeguard medical records.

Qualifications:

  • Excellent communication and interpersonal skills for effective interaction with patients and healthcare professionals.
  • Strong attention to detail to ensure accurate data recording and processing.
  • Physical stamina to manage standing for extended periods and lifting items as needed.
  • Problem-solving skills to address operational challenges efficiently.
  • A collaborative spirit with a willingness to contribute to an optimal patient experience.
  • This is a full-time, in-person role.

Compensation and Benefits:

  • Competitive salary based on experience.
  • Comprehensive benefits package including health, dental, and vision insurance.
  • 401(k) plan and flexible spending accounts.
  • Paid time off and life insurance options.

If you are passionate about healthcare and committed to providing exceptional service, we encourage you to consider this opportunity with Hudson Health.

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