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Front Office Coordinator

2 months ago

Burlingame, California, United States San Mateo Podiatry Group Full time
About Us

San Mateo Podiatry Group is a leading foot and ankle specialty practice in Northern California, with a rich history dating back to 1917. Our team is dedicated to delivering state-of-the-art solutions for foot and ankle problems, empowering our patients to become their best selves.

Job Summary

We are seeking a highly skilled and motivated Front Office Coordinator to join our team. As a key member of our front office and phone team, you will be responsible for making a great first impression on behalf of our organization, while helping patients navigate their care journey.

Key Responsibilities
  • Answering telephones using our Five Star Process for scheduling
  • Building and maintaining our clinic schedule
  • Welcoming patients who enter the office
  • Accurate data entry and patient registration
  • Explaining the basics of health insurance cost share and collecting patient balances
  • Collect and post payments, including credit card transactions
  • Track and report assigned metrics
  • Other duties as assigned, including ongoing team education and development
Requirements
  • Must be a people person with a great attitude and attention to detail
  • Strong telephone, communication and time management skills
  • Education: Associates Degree, or higher
  • Experience: One (1) year of medical front office and / or administrative experience
Preferred Qualifications
  • 2-5 years of progressively responsible, medical front office experience
  • English / Spanish bilingual is a plus to better serve the community
  • Knowledge of MacOS, G-Suite, and VOIP Phones
  • Understanding of health insurance claims and procedures is desired
Why Join Our Team?

San Mateo Podiatry Group offers a dynamic work environment that promotes professional, personal, and financial growth. We provide continuous professional development and a supportive team, making us an ideal choice for those seeking a fulfilling career in healthcare.

A great company culture, state-of-the-art workplace, competitive compensation, great benefits, and opportunities for advancement make our team a great place to grow and thrive.

Easy Commute: Our office is conveniently located in Burlingame, CA, just off Highway 101, next to Millbrae BART, and down the hill from Highway 280.

The next step in your career is waiting for you. Apply today and take the first step towards a rewarding role with our team