Dermatology Office Assistant

4 weeks ago


Burlingame, California, United States Peninsula Dermatology Medical Group, Inc Full time
Job Title: Front Desk

Job Summary:

We are seeking a dedicated and organized Front Desk professional to provide exceptional patient care and administrative support to our team at Peninsula Dermatology Medical Group, Inc. As a Front Desk representative, you will be the first point of contact for patients, providing a warm and professional welcome to our office. Your exceptional communication skills, attention to detail, and ability to multitask will be essential in ensuring seamless patient interactions and efficient office operations.

Key Responsibilities:

  • Provide exceptional patient care and support, including answering phones, responding to patient inquiries, and resolving any issues that may arise
  • Manage patient schedules, appointments, and records, ensuring accurate and up-to-date information
  • Process patient payments, handle billing, and maintain accurate financial records
  • Maintain a clean and organized workspace, ensuring a professional and welcoming environment for patients and staff
  • Collaborate with the team to achieve office goals and objectives
  • Perform other administrative tasks as required

Requirements:

  • Previous experience in medical office administration is highly desirable
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and management
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects
  • Ability to maintain confidentiality and handle sensitive patient information
  • Basic computer skills and knowledge of medical software


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