Wound Care Center Administrator

7 days ago


Burlingame, California, United States Healogics Full time
Job Summary

The Patient Navigator position at Healogics is a key role in the smooth operation of our outpatient wound care centers. This individual will be responsible for managing front office functions, coordinating with center leadership, and performing general office duties to support the staff.

Key Responsibilities
  • Coordinate with center leadership to maximize daily patient census.
  • Participate in staff meetings to support key functions within the center.
  • Greet patients and other visitors, answer and route calls to appropriate staff.
  • Maintain patient communication needs, including scheduling, rescheduling, and appointment reminders.
  • Obtain and verify patient insurance information, including pre-certifications and pre-authorizations.
  • Collect and enter patient charges in databases.
  • Verify and reconcile charges as directed.
  • Prepare monthly patient survey data and documentation.
  • Assemble new patient charts, maintain and file existing patient charts.
  • Coordinate and schedule ancillary testing with other hospital departments.
  • Arrange for patient transportation as needed.
  • Maintain office equipment and supplies.
Requirements
  • High School Diploma or General Education Development (GED); Associate's degree preferred.
  • Minimum of Two (2) or more years of office administration experience, preferably in a medical setting.

This role requires strong organizational and time-management skills, as well as the ability to maintain confidentiality and work in a fast-paced environment. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.


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