Client Support Specialist

4 weeks ago


Pittsburgh, Pennsylvania, United States FTSi Full time

Position: Customer Service Representative

Type of Employment: Contract

Sector: Apparel Industry

Work Environment: Hybrid (1 day onsite, 4 days remote)

Role Overview:

This position is dedicated to embodying our esteemed brands and fostering a Customer Service Culture for clients, store management, internal and external partners, as well as our third-party call center.

The ideal candidate will excel in a dynamic environment, demonstrating self-motivation and outstanding interpersonal skills.

Our fundamental values – People, Integrity, Passion, Innovation, and Teamwork – guide us in creating an inclusive atmosphere where every individual feels valued and empowered.

Essential Qualifications:

  • Proficient in Gmail and various web-based applications
  • Ability to manage multiple tasks and quickly adapt to new systems
  • Strong analytical and problem-solving capabilities
  • Exceptional verbal and written communication skills
  • Team-oriented mindset
  • Ability to thrive in a fast-paced, deadline-driven environment
  • Availability for evening and weekend shifts

Preferred Qualifications:

N/A

Key Responsibilities:

  • Utilize judgment to address customer inquiries and requests through email, phone, and chat, managing escalated situations when necessary.
  • Maintain focus on daily productivity and customer satisfaction metrics throughout your engagement.
  • Respond to incoming customer inquiries via phone, email, and online chat.
  • Document details of inquiries and actions taken to resolve issues.
  • Effectively manage multiple applications across various screens.
  • Resolve customer issues through independent problem-solving and strive for one-touch resolutions.
  • Perform additional duties as assigned.

FTSi.Tech Disclosure:

FTSi.Tech operates as a staffing agency, connecting candidates with exceptional career opportunities while delivering outstanding talent to our clients. We are dedicated to facilitating successful placements that benefit both candidates and clients. Your Success Is Our Focus.



  • Pittsburgh, Pennsylvania, United States Hannacareers Full time

    Location: Pittsburgh, PAPosition Overview:Hannacareers is expanding, and we are eager to onboard a dedicated individual who can seamlessly integrate into our team. We are currently looking to fill a full-time role. The Client Support Specialist will be tasked with delivering outstanding customer service to both existing clients and potential customers...


  • Pittsburgh, Pennsylvania, United States Light Of Life Rescue Mission Full time

    Job OverviewSince its inception in 1952, Light of Life Rescue Mission has served as a sanctuary for individuals experiencing homelessness and distress in the Pittsburgh region.We are currently in search of a dedicated Client Support Specialist for our Women & Children's Long-term Program. This role involves closely collaborating with clients to navigate a...


  • Pittsburgh, Pennsylvania, United States Henderson Brothers Inc Full time

    Job Title: Group Benefits Client Support SpecialistWe are seeking a highly motivated and detail-oriented Group Benefits Client Support Specialist to join our team at Henderson Brothers Inc. As a key member of our Group Benefits department, you will be responsible for providing exceptional support to our clients, ensuring their needs are met, and delivering...


  • Pittsburgh, Pennsylvania, United States Henderson Brothers Inc Full time

    Job Title: Group Benefits Client Support SpecialistWe are seeking a highly motivated and detail-oriented Group Benefits Client Support Specialist to join our team at Henderson Brothers Inc. As a key member of our Group Benefits department, you will be responsible for providing exceptional support to our clients, ensuring their needs are met, and delivering...


  • Pittsburgh, Pennsylvania, United States Volt Full time

    Volt is actively seeking a Customer Service Representative to join our dynamic team. Position Type: Fulltime/Contract Location: Remote/Hybrid Duration: 12 Months (Temp to Perm) Key Responsibilities: · Deliver comprehensive analytics and reporting services aimed at enhancing and automating client processing systems. Address moderate to complex...


  • Pittsburgh, Pennsylvania, United States Volt Full time

    Volt is actively seeking a Customer Service Representative to join our dynamic team. Position Type: Fulltime/Contract Location: Remote/Hybrid Duration: 12 Months (Temp to Perm) Key Responsibilities: · Deliver comprehensive analytics and reporting services aimed at enhancing and automating Client Processing systems. Address moderate to complex...

  • Travel Nurse RN

    3 weeks ago


    Pittsburgh, Pennsylvania, United States HealthEcareers - Client Full time

    About the JobWe are seeking a skilled Travel Nurse RN - Vaccination Specialist to join our team at HealthEcareers - Client. As a Vaccination Specialist, you will be responsible for providing high-quality patient care and administering vaccinations to patients in a fast-paced healthcare setting.Job ResponsibilitiesAdminister vaccinations to patients in...


  • Pittsburgh, Pennsylvania, United States Insight Global Full time

    Job Title: IT Support SpecialistWe are seeking an experienced IT Support Specialist to join our team at Insight Global. As an IT Support Specialist, you will be responsible for providing technical support to our clients and ensuring the smooth operation of our IT systems.Key Responsibilities:Respond to and resolve technical issues and requests from clients...


  • Pittsburgh, Pennsylvania, United States HealthEcareers - Client Full time

    A leading healthcare staffing agency, HealthEcareers - Client, is seeking a skilled Travel Nurse RN Oncology Specialist to join their team.Job DetailsSpecialty: OncologyDiscipline: Registered Nurse (RN)Duration: 13 weeksHours: 36 hours per weekShift: 12 hours, nightsEmployment Type: TravelA highly motivated and experienced Travel Nurse RN is required to work...


  • Pittsburgh, Pennsylvania, United States ricciandassociates Full time

    Intake Specialist - OverviewWe are seeking a meticulous and client-focused Intake Specialist to serve as the initial point of contact for prospective clients, ensuring a smooth and efficient onboarding experience. The successful candidate will possess outstanding communication abilities, a keen eye for detail, and the capacity to manage sensitive information...


  • Pittsburgh, Pennsylvania, United States ricciandassociates Full time

    Intake Specialist - Ricci and AssociatesWe are seeking a committed and meticulous Intake Specialist to serve as the initial point of contact for prospective clients, ensuring a smooth onboarding experience. The successful candidate will possess outstanding communication abilities, a keen eye for detail, and the capacity to manage sensitive information with...


  • Pittsburgh, Pennsylvania, United States ricciandassociates Full time

    Intake Specialist - Ricci and AssociatesWe are seeking a meticulous and committed Intake Specialist to serve as the initial point of contact for prospective clients, ensuring a smooth and efficient onboarding experience. The successful candidate will possess outstanding communication abilities, a keen eye for detail, and the capacity to manage sensitive...


  • Pittsburgh, Pennsylvania, United States JFS Wealth Advisors Full time

    Job Title: Client Relationship SpecialistAt JFS Wealth Advisors, we are seeking a highly skilled Client Relationship Specialist to join our team. As a key member of our client service team, you will play a critical role in providing exceptional support to our advisors and clients.Key Responsibilities:Provide asset management support to advisors and clients,...


  • Pittsburgh, Pennsylvania, United States Bank of America Full time

    About the RoleWe are seeking a highly skilled Relationship Manager to join our team at Bank of America. As a key member of our Merrill Private Wealth Management group, you will play a critical role in developing and enhancing existing client relationships.Key ResponsibilitiesSupport the Financial Advisor team in further developing and enhancing existing...


  • Pittsburgh, Pennsylvania, United States JFS WEALTH ADVISORS LLC Full time

    Job DescriptionJob Summary:JFS Wealth Advisors LLC is seeking a highly skilled Client Relationship Specialist to join our team. The successful candidate will be responsible for providing exceptional client service, managing client relationships, and supporting the financial planning process.Key Responsibilities:Provide exceptional client service and support...


  • Pittsburgh, Pennsylvania, United States FTSi Full time

    Position: Customer Service RepresentativeType of Employment: ContractSector: Apparel IndustryWork Arrangement: Hybrid (1 day onsite, 4 days remote)Role Overview:This position is dedicated to embodying our esteemed brands and promoting a Customer Service ethos to clients, store leadership, internal and external partners, as well as our third-party call...


  • Pittsburgh, Pennsylvania, United States FTSi Full time

    Position: Customer Service RepresentativeType of Employment: ContractSector: Apparel IndustryWork Environment: Hybrid (1 day onsite, 4 days remote)Role Overview:This position is dedicated to embodying our esteemed brands and promoting a culture of exceptional customer service to clients, store leadership, internal and external partners, as well as our...


  • Pittsburgh, Pennsylvania, United States FTSi Full time

    Position: Customer Service RepresentativeEmployment Type: ContractIndustry: Apparel SectorLocation: Pittsburgh PA, US.Workplace Type: Hybrid (1 day onsite, 4 days remote)Role Overview:This position is dedicated to embodying our premium brands and fostering a Customer Service Culture among Customers, Store Management, Internal and External Business Partners,...


  • Pittsburgh, Pennsylvania, United States Strategic Knections LLC Full time

    Customer Support SpecialistStrategic Knections LLC is seeking a friendly and proficient customer support specialist to guarantee our clients receive exemplary assistance. In this position, you will be tasked with nurturing positive client relationships, addressing inquiries, and directing customer issues to the relevant departments. Additionally, collecting...


  • Pittsburgh, Pennsylvania, United States UPMC Life Changing Medicine Full time

    Recovery Support Specialist Job Description:Recovery Support Specialists play an essential role in delivering assistance and education as part of a collaborative treatment team for individuals with personal experience. They act as advocates, educators, and mentors to eliminate obstacles to treatment and foster recovery principles.Key Responsibilities:Offer...