Network Engineer III – NOC Specialist
9 hours ago
We are seeking an experienced and skilled Network Engineer III to join our NOC team in Lubbock, TX. As a key member of our team, you will be responsible for troubleshooting complex network and server issues, serving as a primary escalation point for complex network problems, and communicating technical concepts clearly and concisely.
Responsibilities:- Troubleshoot and resolve complex network and server issues in a timely and efficient manner.
- Provide expert-level technical support and guidance to internal teams and customers.
- Develop and implement advanced network solutions and architectures to meet business needs.
- Stay up-to-date with emerging network technologies and trends, and apply this knowledge to improve our network infrastructure.
- Collaborate with cross-functional teams to ensure quality standards are maintained on tickets and projects.
- Develop and train on NOC processes and procedures to ensure seamless operations.
- Mentor less experienced team members to enhance their skills and knowledge.
- Expert-level knowledge of ethernet switching, IP routing, VoIP, DNS, and other networking principles.
- Minimum of 5 years of experience in operating, troubleshooting, or designing Internet Service Provider Networks at an expert level.
- Bachelor's degree in computer/management information systems, Engineering, Computer Science, or equivalent required. Extensive experience may be considered in lieu of a degree.
- Proven ability to design, implement, and troubleshoot complex network environments.
- Strong understanding of network protocols, architectures, and security best practices.
- Industry-relevant certifications at the advanced level (CCIE, CCNP, JNCIE, etc.).
- Expert-level understanding of multiple ISP broadband access and core technologies (Adtran, Calix, Cambium, Juniper, Cisco, Ciena, Arista, etc.).
- Competitive salary and benefits package.
- Professional growth and development opportunities.
- Diverse, dynamic, and stimulating work environment.
- Educational opportunities.
- Work-life balance.
Location: Lubbock, TX
Job Type: Full-time, non-supervisory
On-call: Required
Travel: Occasional
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