Medical Office Support Specialist

6 days ago


Dubuque, Iowa, United States Access Dubuque Full time
About the Role

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Access Dubuque. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our medical office.

Key Responsibilities
  • Patient Check-in and Registration: Accurately check-in patients, collect demographic information, and update patient records in a timely and efficient manner.
  • Appointment Scheduling: Modify appointment status, record arrival and seen times, and assist with scheduling appointments as needed.
  • Pre-Appointment Paperwork: Assist patients with pre-appointment paperwork, including demographic forms, health history forms, and sliding fee documentation.
  • Financial Transactions: Collect and accurately record all applicable fees prior to patient appointments, and inform patients of their sliding fee scale discount.
  • End-of-Day Procedures: Perform end-of-day procedures, including printing reports and balancing cash boxes.
  • Patient Advocacy: Act as a patient advocate by providing resources to patients who have identified barriers to care.
  • Continuous Quality Improvement: Work towards continuous quality improvement by staying current with changing technology and processes.
Requirements
  • Education: High school diploma or general education degree (GED) required.
  • Experience: One to three months of related experience and/or training, or equivalent combination of education and experience.
  • Skills: Excellent communication and organizational skills, ability to work in a fast-paced environment, and proficiency in medical office software and technology.
About Access Dubuque

Access Dubuque is a local medical and dental clinic providing high-quality and affordable care to individuals and families in the Dubuque area. Our philosophy is to make the patient the center of care and a partner in treatment. We serve individuals and families who are uninsured, underinsured, and those with various types of insurance.



  • Dubuque, Iowa, United States Grand River Medical Group Full time

    Job OverviewPosition: Patient Service RepresentativeGrand River Medical Group is in search of a dedicated Patient Service Representative to facilitate administrative tasks essential for the smooth operation of our healthcare practice.The successful candidate will engage in various responsibilities including patient check-ins, appointment scheduling,...


  • Dubuque, Iowa, United States Grand River Medical Group Full time

    Job OverviewPosition: Patient Service RepresentativeGrand River Medical Group is in search of a dedicated Patient Service Representative to assist with the administrative functions of our healthcare practice. This role is essential in ensuring smooth operations within our clinic.The successful candidate will be responsible for a variety of clerical tasks,...


  • Dubuque, Iowa, United States Access Dubuque Full time

    Position Title: Patient Service RepresentativeCompany: Access DubuqueJob Overview:Access Dubuque is looking for a dedicated Patient Service Representative to join our team. This role is essential for the smooth operation of our healthcare facility, where you will be responsible for a variety of clerical tasks that support our daily functions.Key...


  • Dubuque, Iowa, United States Grand River Medical Group Full time

    Position Overview:Grand River Medical Group is in search of a dedicated Patient Service Representative to manage essential clerical functions within our Dermatology Clinic. This role is pivotal in ensuring the smooth operation of our practice.Key Responsibilities:The Patient Service Representative will be responsible for:Welcoming patients and facilitating...


  • Dubuque, Iowa, United States Grand River Medical Group Full time

    Healthcare Customer Support Specialist Join our dynamic team at Grand River Medical Group as a Healthcare Customer Support Specialist in our call center environment. This role is essential for managing patient interactions, including scheduling appointments, confirming patient details, and addressing inquiries via phone. The successful candidate will excel...


  • Dubuque, Iowa, United States Grand River Medical Group Full time

    We are looking for a dedicated Healthcare Customer Support Specialist to join our dynamic team at Grand River Medical Group's call center. In this role, you will be responsible for a variety of tasks that include managing appointment scheduling, confirming patient details, and handling incoming communications from patients and healthcare providers.The ideal...


  • Dubuque, Iowa, United States Parco Franchise Office Full time

    Job OverviewThe Human Resources Operations Specialist plays a crucial role in facilitating the daily functions of the HR department across the organization. This position is responsible for overseeing all HR activities for multiple locations within the Parco Franchise Office.This role encompasses a variety of responsibilities, including aligning HR policies...


  • Dubuque, Iowa, United States Access Dubuque Full time

    Client Support SpecialistCompany: Access DubuquePositions Available: 1Job OverviewJoin our dedicated team that focuses on establishing impactful connections with educators and learners. This role offers a unique chance to influence lives nationwide and witness the significant impact of your contributions.How You Can Contribute:The Client Support Specialist...


  • Dubuque, Iowa, United States Access Dubuque Full time

    Technical Support SpecialistCompany: Access DubuquePosition Available: 1Job OverviewThe Technical Support Specialist plays a crucial role in assisting the Customer Success and Product Development teams with various technical inquiries from clients. This position is responsible for managing daily technical requests and activities, including conducting...


  • Dubuque, Iowa, United States RTG Medical-Nursing Full time

    Job Summary:RTG Medical-Nursing is seeking a skilled Medical-Surgical Nurse Specialist to join our team for a travel nursing assignment in a dynamic healthcare setting.Key Responsibilities:Provide high-quality patient care in a Med-Surg environmentCollaborate with interdisciplinary teams to develop and implement individualized patient plansConduct thorough...


  • Dubuque, Iowa, United States Access Dubuque Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Pharmacy Support Specialist to join our team at Access Dubuque. As a Pharmacy Support Specialist, you will play a critical role in ensuring the smooth operation of our pharmacy services.Key ResponsibilitiesProcess Point-of-Sale Transactions: You will be responsible for processing point-of-sale...


  • Dubuque, Iowa, United States Access Dubuque Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Pharmacy Support Specialist to join our team at Access Dubuque. As a Pharmacy Support Specialist, you will play a critical role in ensuring the smooth operation of our pharmacy services.Key ResponsibilitiesProcess Point-of-Sale Transactions: Accurately process point-of-sale transactions and...


  • Dubuque, Iowa, United States Trinity Health Full time

    Trinity Health - 250 Mercy DrPosition Overview: As a Childcare Support Specialist at Trinity Health, you will play a vital role in enhancing the well-being of our young patients. Your responsibilities will include:Providing Care: Assist in delivering essential care and support for children under the guidance of qualified healthcare professionals.Monitoring...


  • Dubuque, Iowa, United States Trinity Health Full time

    Job SummaryTrinity Health is seeking a skilled Dietary Support Specialist to join our team. As a Dietary Support Specialist, you will play a vital role in providing high-quality food service to meet the nutritional needs of our patients and residents.Key ResponsibilitiesAssist in preparing patient/resident trays/meals by having station set up and/or having...


  • Dubuque, Iowa, United States Healthcare Support Full time

    Position Overview:Healthcare Support is currently seeking a skilled traveling CT Imaging Specialist for an exciting opportunity.Job Details:Specialty: CT ImagingDiscipline: Allied Health ProfessionalDuration: 13 weeksHours: 40 hours per weekShift: 8 hours, eveningsEmployment Type:TravelPerks:Evening shifts from 2:30 PM to 11 PM; 5 days a week, totaling 40...


  • Dubuque, Iowa, United States Access Dubuque Full time

    Client Support SpecialistCompany: Access DubuquePositions Available: 1Job OverviewCategory: Customer Service & Contact Center OperationsSchedule: Full timeJob Description:Access Dubuque is a prominent organization specializing in the production, distribution, and installation of essential loading dock and door systems. Our commitment to enhancing industrial...


  • Dubuque, Iowa, United States Access Dubuque Full time

    Job SummaryWe are seeking a highly detail-oriented and organized Pharmacy Support Specialist to join our team at Access Dubuque. As a Pharmacy Support Specialist, you will play a critical role in ensuring the smooth operation of our pharmacy services.Key ResponsibilitiesProcess point-of-sale transactions and shipmentsFile hard-copy prescriptions and other...


  • Dubuque, Iowa, United States Epic Travel Staffing Allied Full time

    Job Title: Traveling Medical Imaging SpecialistJob Type: TravelLocation: Dubuque, IowaJob Description:Epic Travel Staffing Allied is seeking a skilled Traveling Medical Imaging Specialist to join our team. As a Traveling Medical Imaging Specialist, you will be responsible for operating medical imaging equipment to produce high-quality images for diagnostic...


  • Dubuque, Iowa, United States 7 Hills Brewing Co, LLC Full time

    Job OverviewAt 7 Hills Brewing Co, LLC, we are seeking a highly motivated and detail-oriented Server Support Specialist to join our team. As a Server Support Specialist, you will play a vital role in ensuring the smooth operation of our restaurant by providing exceptional support to our waitstaff.Main Responsibilities:Communicate effectively with servers to...


  • Dubuque, Iowa, United States Access Dubuque Full time

    Position Title: Certified Nursing Support SpecialistCompany: Access DubuqueJob Overview:Access Dubuque is seeking dedicated individuals for the role of Certified Nursing Support Specialist (CNA). This position involves providing essential human support services and paraprofessional care to residents.Key Responsibilities:As a Certified Nursing Support...