Customer Service Representative

2 days ago


Salem, Massachusetts, United States U-Haul Full time

**Job Title:** Customer Service Representative - U-Haul Team Member

We are seeking a highly motivated and friendly individual to join our team as a Customer Service Representative. In this role, you will be the face of U-Haul's exceptional service, ensuring that customers receive all the help they need on their journeys.

About the Job:

  • You will work as part of a supportive team to assist customers with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Maintain equipment on the lot, including checking fluid levels.
  • Answer questions and educate customers regarding products and services.

Benefits:

  • Average salary: $45,000 per year.
  • Career stability and opportunities for advancement.
  • Mindset App Reimbursement and Gym Reimbursement Program.
  • Health insurance, Prescription plans, paid holidays, vacation, and sick days.
  • Lifetime insurance, MetLaw Legal program, and discounts on Apple products and hotels.
  • 401(k) Savings Plan and Employee Stock Ownership Plan (ESOP).
  • Dental & Vision Plans, Business travel insurance, and LifeLock Identity Theft Protection.

What We Offer:

  • A dynamic and supportive work environment.
  • Ongoing continuous education through U-Haul University.
  • The opportunity to work with a leading company in the moving industry.


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