Sales and Customer Experience Associate

7 days ago


Salem, Massachusetts, United States Jack Mena Recruit Inc. Full time
About Us

At WytchWood, we create a unique shopping experience inspired by magic, mythology, and nature. Our boutique specializes in handcrafted goods, infused maple syrups, bath and body care, cosmetics, and witchcraft-inspired lifestyle products.

Job Description

We are seeking a highly motivated and enthusiastic Sales and Customer Experience Associate to join our team. This role is responsible for providing excellent customer service, engaging with customers to help them discover and purchase our products, and maintaining a clean and tidy store environment.

Key Responsibilities:
  • Customer Engagement: Greet and assist customers with a warm and welcoming attitude, providing knowledgeable answers to questions about our products and their uses.
  • Sales: Actively engage with customers to help them discover and purchase WytchWood products, achieving personal and store sales targets.
  • Cash Register Operation: Process transactions accurately and efficiently, including handling cash and card payments.
  • Stock Management: Stack shelves, label products, and ensure displays are visually appealing and well-stocked.
  • General Duties: Perform general retail tasks, including inventory checks and restocking.
Requirements:
  • Prior Retail Experience: Previous retail experience is preferred but not required – enthusiasm and a willingness to learn are key.
  • Strong Interpersonal Skills: Strong interpersonal and communication skills with a customer-first mindset.
  • Product Knowledge: Develop a thorough understanding of our products, their ingredients, and their origins to better assist customers.
What We Offer:
  • Competitive Salary: $18 hourly wage.
  • Supportive Work Environment: A supportive, inclusive, and creative work environment.
  • Staff Discounts: Opportunities to grow within a magical and inspiring brand and receive staff discounts on products.


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