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Restaurant Operations Manager

2 months ago

Downey, California, United States Shake Shack Full time

Shake Shack Restaurant Manager Job Description

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Shake Shack. As a Restaurant Manager, you will be responsible for leading and inspiring a team of dedicated individuals to deliver exceptional customer service and high-quality food products.

Key Responsibilities:

  • Lead and Manage a Team: Supervise and motivate a team of restaurant staff to achieve sales goals and provide excellent customer service.
  • Operational Excellence: Ensure that all restaurant operations are running smoothly, including food preparation, inventory management, and customer service.
  • Financial Management: Manage restaurant finances, including payroll, scheduling, and inventory control.
  • Customer Service: Foster a positive and welcoming environment for customers, ensuring that their needs are met and exceeded.
  • Quality Control: Monitor and maintain high standards of food quality, presentation, and safety.

Requirements:

  • Experience: 2-3 years of experience in restaurant management or a related field.
  • Education: High school diploma or equivalent required; degree in hospitality, business, or a related field preferred.
  • Skills: Strong leadership and communication skills, ability to work in a fast-paced environment, and proficiency in restaurant management software.

Benefits:

  • Career Growth Opportunities: Shake Shack offers opportunities for career advancement and professional growth.
  • Competitive Compensation: Competitive salary and bonus structure.
  • Benefits Package: Medical, dental, and vision insurance, 401K plan with company match, and generous paid time off.