Medicare Telephonic Sales Representative
2 weeks ago
MetroPlusHealth is seeking a highly motivated and goal-oriented Medicare Telephonic Sales Representative to join our team. As a key member of our outreach team, you will play a critical role in providing education and assistance to Medicare individuals, promoting our Medicare product, and facilitating the enrollment process.
Key Responsibilities- Identify prospective enrollees and determine eligibility for participation in MetroPlusHealth Plan's Medicare product.
- Understand and apply all policies and procedures pertaining to disclosures, enrollment, and disenrollment.
- Conduct telephonic and virtual visits to complete the enrollment process and provide personalized support to enrollees.
- Market MetroPlusHealth Medicare line of business at virtual events and during telephonic conversations.
- Educate enrollees on all aspects of the Plan, including covered benefits, non-covered benefits, exclusions, and exemptions.
- Work closely with Outreach Representatives, Customer Service Representatives, Eligibility Representatives, and other MetroPlusHealth personnel to resolve member concerns and facilitate enrollments.
- Establish and maintain positive working relationships with facility and site staff, community and provider organizations, and City and State regulatory agencies.
- High School Diploma or GED required; College Degree or coursework preferred.
- 2-3 years of Sales/Customer Relations experience required; Medicare Sales experience preferred.
- Public speaking experience and excellent verbal and presentation skills necessary.
- Excellent organizational, written, and communication skills required.
- Highly motivated and goal-directed individual with a strong ability to work in a multi-ethnic, multi-cultural environment.
- Must be sensitive to chronic conditions and disabilities.
- Bi-Lingual and Multi-Lingual a plus.
- Must possess a valid NYS Life, Accident, and Health License at the time of employment.
- Valid NYS Driver's License a plus.
- Integrity and Trust
- Customer Focus
- Functional/Technical skills
- Written/Oral Communication
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