Medicare Sales Representative

4 days ago

Brooklyn, New York, United States MetroPlus Health Plan Full time
About the Role

MetroPlus Health Plan is seeking a highly motivated and customer-focused individual to join our team as a Medicare Sales Representative. As a key member of our sales team, you will play a critical role in providing greater access to health insurance for Medicare individuals.

Key Responsibilities
  • Identify prospective enrollees and determine eligibility for participation in MetroPlusHealth's Medicare product.
  • Understand and apply all policies and procedures pertaining to disclosures and provisions of the MetroPlusHealth Medicare product.
  • Conduct home visits and personalized appointments as needed to complete the enrollment process.
  • Market MetroPlusHealth Medicare line of business on-site at hospitals, senior centers, assisted living facilities, community events, and other sites as designated.
  • Understand the covered benefits, non-covered benefits, exclusions, and exemptions.
  • Educate enrollees on all aspects of the Plan, as well as answer questions regarding Plan's features and benefits.
  • Keep informed and adhere to current information pertaining to marketing activity guidelines set forth by various regulatory agencies.
  • Complete applications and field reports in a timely and accurate manner.
  • Work closely with the Outreach Representatives, Customer Service Representatives, Eligibility Representatives, and other MetroPlusHealth personnel to resolve member concerns.
  • Establish and maintain a positive working relationship with facility and site staff, community and provider organizations, as well as City and State regulatory agencies.
  • Assist members in accessing healthcare, transportation needs, and other services or issues as they occur and pertain to members.
  • Conduct and participate in telemarketing/outreach efforts as required.
  • Develop a presence in the local community to help generate enrollments.
  • Making presentations to large groups of seniors.
Requirements
  • Must have a High School Diploma or equivalency; College Degree or coursework preferred.
  • 2-3 years of Sales/Customer Relations experience required.
  • Public speaking experience.
  • Medicare Sales experience preferred.
  • Bi-Lingual and Multi-Lingual a plus.
  • Must possess a valid NYS Life, Accident and Health License at the time of employment. License must remain valid at all times during employment with no lapse in coverage. Must maintain all required continuing education requirements and renew license in advance of its expiration.
  • Valid NYS Driver's License is a plus.
Professional Competencies
  • Integrity and Trust.
  • Customer Focus.
  • Functional/Technical skills.
  • Must be self-confident, an independent thinker, and maintain a professional presentation of self.
  • Must demonstrate flexibility and willingness to learn.
  • Excellent organizational, written, presentation, and communication skills.
  • Excellent problem-solving skills.
  • Highly motivated and goal-directed.
  • Must be able to work in a multi-ethnic, multi-cultural environment.
  • Must be sensitive to chronic conditions and disabilities.

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