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Debt Recovery Specialist

2 months ago

Detroit, Michigan, United States Juno Search Partners - Open Positions Full time
Job Overview

Juno Search Partners, a leading talent solutions firm, is seeking a skilled Debt Recovery Specialist to join our team. As a Collections Professional, you will play a crucial role in executing timely and effective collection and recovery activities to minimize risk costs and optimize returns.

Key Responsibilities
  • Identify and investigate payment arrears in the portfolio, coding debtors accordingly to determine the next steps in the collection process.
  • Communicate with debtors via telephone and written correspondence to resolve payment discrepancies.
  • Manage debtors and arrears processes, ensuring accurate and up-to-date records.
  • Review and process quality adjustment requests, adhering to company underwriting guidelines.
  • Collect payments and terminate accounts as necessary, maintaining a thorough file history for decision-making purposes.
Requirements
  • Bachelor's Degree preferred.
  • 1-3 years of experience in collections, customer service, or sales.
  • Knowledge of the leasing and finance sector is a plus.
  • Proficiency in French or Spanish is an asset.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
About Juno Search Partners

Juno Search Partners is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or any other protected characteristic.