Night Auditor

1 day ago


Phoenix, Arizona, United States Springhill Phoenix Full time
Job Summary:

The Night Auditor is a critical member of our hotel team, responsible for ensuring the smooth operation of our front desk and guest services during the overnight shift. As a Night Auditor, you will be responsible for registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks.

Responsibilities:
  • Guest Services: Provide exceptional guest service, responding to guest requests and resolving any issues that may arise.
  • Front Desk Operations: Manage the front desk, including registering guests, making reservations, and handling guest inquiries.
  • Security: Conduct security walks, ensuring the safety and security of our guests and staff.
  • Financial Management: Balance transactions, prepare daily reports, and maintain accurate financial records.
  • Communication: Maintain effective communication with staff, guests, and management, ensuring seamless operations.
  • Problem-Solving: Identify and resolve problems in a timely and efficient manner, ensuring minimal disruption to our guests and staff.
  • Teamwork: Collaborate with other departments, including housekeeping, food and beverage, and maintenance, to ensure seamless operations.
  • Adaptability: Be flexible and adaptable, responding to changing circumstances and priorities.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: At least 1 year of progressive experience in a hotel or related field required.
  • Skills: Strong communication and problem-solving skills, with the ability to work independently and as part of a team.
  • Knowledge: Knowledge of accounting principles and financial management, with the ability to balance transactions and prepare daily reports.
Benefits:
  • Competitive Salary: A competitive salary and benefits package, including medical, dental, and vision coverage.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Team Environment: A dynamic and supportive team environment, with a focus on guest satisfaction and employee development.

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